Operations and Admissions Coordinator.

Position Details
Position Information

Posting date 06/06/2024

Closing date
Open Until Filled Yes

Position Number 1128913

Position Title Operations and Admissions Coordinator

Department this Position Reports to Tuck Undergraduate Programs

Hiring Range Minimum $23.39

Hiring Range Maximum $29.24

Union Type Not a Union Position

SEIU Level Not an SEIU Position

FLSA Status Non-Exempt

Employment Category Regular Full Time

Scheduled Months per Year 12

Scheduled Hours per Week 40

Schedule
This is primarily an on-campus position. After a period of training and acclimation to the role, a hybrid schedule of 3-4 days per week on site with 1-2 days per week remote flexibility is possible.

Location of Position
Hanover, NH

Tuck, 100 Tuck Hall

Remote Work Eligibility? Hybrid

Is this a term position? No

If yes, length of term in months. N/A

Is this a grant funded position? No

Position Purpose
With guidance from the Assistant Director, Operations and Admissions, and in partnership with undergraduate program colleagues, facilitates admissions and operational processes and systems for Tuck’s undergraduate education programs. Supports and participates in the recruitment of prospective undergraduate students for the Business Bridge program by assessing a wide range of application materials to ensure completion, providing information to applicants or other constituents, and traveling to designated liberal arts colleges nationwide for recruitment events and presentations.

Description
The Tuck School of Business at Dartmouth invites applicants for the position of operations and admissions coordinator for its growing portfolio of undergraduate programs. In this position you will facilitate operational processes and systems for Tuck’s undergraduate programs, primarily for the Business Bridge Program and support a portion of the recruiting needs for the program through in-person and virtual recruitment events and informational presentations. This position requires a keen eye for detail, exceptional communication skills, and the ability to assess a wide range of application materials.

At the Tuck Business Bridge Program, liberal arts students (including Dartmouth students and those matriculating at other liberal arts institutions throughout the U.S.) gain essential business skills, learn to leverage their education, and unlock new career opportunities. Business Bridge delivers a comprehensive curriculum taught by top-ranked MBA faculty from the Tuck School. Coupled with a capstone team project, recruiting services, and one-on-one career guidance, the program prepares wise leaders to become the difference in the world of business and beyond. Business Bridge is currently offered four times per year. For more about Business Bridge: https://bridge.tuck.dartmouth.edu .

Required Qualifications - Education and Yrs Exp Bachelors or equivalent combination of education and experience

Required Qualifications - Skills, Knowledge And Abilities

• 2-3 years of relevant experience in customer service, information processing, and administrative/operations support.
• Experience using CRM systems for organizations with comparable institutional priorities and performance standards.
• Knowledge of professional office process administration and team-based project management and academic operations gained through a liberal arts education and/or work experience.
• Strong analytical skills.
• Excellent communication, interpersonal, and oral presentation skills and abilities.
• Able to support, contribute to, and strengthen a vibrant, culturally diverse, and inclusive learning community of students, alumni, faculty, and fellow professionals.
• Able to anticipate, deliver on, and exceed the expectations of students and colleagues.
• Able to collaborate effectively with colleagues to achieve shared goals and objectives.
• Able to proactively identify and pursue relevant learning and professional development opportunities and apply new knowledge, insights, and skills to enhance results.
• Ability and willingness to travel.
• Ability to obtain and maintain Dartmouth approved driver certification.
  
  
  

Preferred Qualifications

• Experience working within higher education, admissions, or other enrollment management environment.
• Experience working with undergraduate populations.
• Interest in business education.
  
  
  

Department Contact for Recruitment Inquiries Lorin Parker

Department Contact Phone Number 603.646.2904

Department Contact for Cover Letter and Title Lorin Parker, Executive Director, Talent Management

Department Contact's Phone Number 603.646.2904

Equal Opportunity Employer
Dartmouth College is an equal opportunity/affirmative action employer with a strong commitment to diversity and inclusion. We prohibit discrimination on the basis of race, color, religion, sex, age, national origin, sexual orientation, gender identity or expression, disability, veteran status, marital status, or any other legally protected status. Applications by members of all underrepresented groups are encouraged.

Background Check
Employment in this position is contingent upon consent to and successful completion of a pre-employment background check, which may include a criminal background check, reference checks, verification of work history, conduct review, and verification of any required academic credentials, licenses, and/or certifications, with results acceptable to Dartmouth College. A criminal conviction will not automatically disqualify an applicant from employment. Background check information will be used in a confidential, non-discriminatory manner consistent with state and federal law.

Is driving a vehicle (e.g. Dartmouth vehicle or off road vehicle, rental car, personal car) an essential function of this job? Yes

Special Instructions to Applicants
Dartmouth College has a Tobacco-Free Policy. Smoking and the use of tobacco-based products (including smokeless tobacco) are prohibited in all facilities, grounds, vehicles or other areas owned, operated or occupied by Dartmouth College with no exceptions. For details, please see our policy. https://policies.dartmouth.edu/policy/tobacco-free-policy
Additional Instructions
Quick Link https://searchjobs.dartmouth.edu/postings/74188

Key Accountabilities

Description
Admissions and Operations Administration:

• Serves as an initial reviewer for prospective student applications in CRM system (Slate) to ensure completion based on established criteria. This includes reviewing letters of recommendation, application essays, standardized test scores and transcripts while retaining confidentiality and discretion.
• Follows up with prospective students and families to ensure they submit all materials by the application deadline, answers any questions and verifies any application issues, including discrepancies or missing information.
• Makes recommendations for admissions decisions based on program criteria and standards. Ensures all forms, materials, and payments are submitted by accepted students.
  
  
  

Percentage Of Time 40%

Participant Communications:

• Initial point of contact for the departmental phone line and multiple email accounts, responding to or forwarding inquiries about programs and upcoming offerings from students, and others; retaining confidentiality and discretion.
  
  
  

Percentage Of Time 25%

Description
Program Recruitment: With guidance from the Assistant Director, Business Development and Recruitment

• Prepares for recruitment events and travel for Dartmouth College and designated colleges.
• Attends and delivers in-person and virtual information sessions, career fairs, and events for approximately 8 different schools annually, primarily from September to November and mid-January to March.
  
  
  

Percentage Of Time 20%

Program Delivery Support:

• Collaborates with program managers to complete shared projects and assignments associated with achieving program delivery and other operational priorities.
• Co-delivers programs while in session, including logistical coordination, staffing support, and issue resolution.
  
  
  

Percentage Of Time 10%

Team Development And Innovation:

• Contributes ideas, input, and support to undergraduate program initiatives, decisions, communications, and other activities.
• Seeks out, applies, and shares knowledge of undergraduate business education trends and innovations.
  
  
  

Percentage Of Time 5%

• Demonstrates a commitment to diversity, inclusion, and cultural awareness through actions, interactions, and communications with others.
• Performs other duties as assigned.

Salary : $23 - $29