What are the responsibilities and job description for the Director Maternal Child Health Nursing position at Dartmouth-Hitchcock Health?
Overview
In partnership with the Inpatient Vice President of Nursing and the VP of Ambulatory Nursing, directs, coordinates and evaluates inpatient and ambulatory clinical operations and is responsible for the operational management of the Inpatient units at Children's Hospital at Dartmouth Hitchcock Medical Center (CHaD) to include CHaD Inpatient, Intensive Care Nursery and the Birthing Pavilion inpatient units. Additionally, has oversight of related ambulatory clinics. Ensures that all clinical activities comply with budgetary, hospital, regulatory and accreditation requirements. Responsible for planning, organization, and administration of nursing operations to include staffing, training, and documentation to maintain the highest quality patient care standards.
Responsibilities
Directs clinical and administrative operations including oversight of development and implementation of plans, operations, and programs within assigned or across women & children inpatient units and ambulatory clinics at DHMC and the CGP.
Provides leadership accountability and oversight for nursing practice and strategies supporting nurses in the delivery of exceptional patient care in all areas of oversight.
Collaborates with administrative and medical leadership in designated areas of oversight, providing shared accountability, leadership and implementation of program and services.
Ensures achievement of safe, high quality, and cost effective care for patients within established facility guidelines and in collaboration with administrative and physician partners; is responsible for the quality of patient care and fiscal management of operations & staffing all areas of oversight. Provides leadership and direction by recruiting, developing, retaining, and recognizing professional staff through the advancement of continuous learning and improvement of nursing services. Ensures succession plans are developed for high potential talent.
Initiates and maintains effective physician/care team relations, providing superior problem-solving skills in a collaborative, team- based approach to ensure the provision of safe, effective, high quality and cost effective patient care.
Evaluates patient/staff/physician patient satisfaction data and comments monthly and shares with team members. Implements activities to improve the patient and family experience in the inpatient and ambulatory setting. Addresses any complaints or concerns in a timely manner. Reviews team member satisfaction and employee experience data annually and implements activities to improve engagement. Rounds with all staff regularly. Rewards and recognizes team members based on recommendations from coworkers, rounding and comments noted in patient satisfaction surveys.
Evaluates turnover risks and implements strategies to reduce turnover.
Participates in the development of the operational/business plan for their areas of oversight and oversees the implementation in alignment with overall system strategic goals. Establishes departmental direction consistent with health system objectives.
Assures effective communication and coordination of initiatives among various councils, the nursing infrastructure and other health system medical staff committee councils, and work.
Leads within the framework of shared governance/distributed decision-making, empowering nurses to make decisions regarding nursing practice.
Collaborates with the Nursing Financial Analyst to coordinate the resource needs for areas of responsibility, including reviewing and approving budgetary recommendations for areas of oversight. Balances quality and cost in making decisions on how resources are utilized and budgeted.
Serves as a role model and resource for professional governance. Participates in leadership activities such as committees, professional organizations, publishing, teaching, and research.
Remains current with local trends and changes in nursing professional/practice in health. Ensures that department/staff meet TJC, Board of Nursing, and other regulatory/licensure requirements.
Professionally represents, supports, and covers for the Inpatient Vice President of Nursing and/or the Vice President of Ambulatory Nursing.
Consistently reviews and make recommendations on policy issues in order to align with the organizational and strategic goals. Has authority to approve policies within areas of oversight.
Performs other duties as required or assigned.
Qualifications
Graduate from accredited institutions required.
Bachelor of Science Degree in Nursing (BSN) required and Master’s in Nursing, Health Care Administration or related healthcare field required.
PhD, or Doctorate of Nursing Practice strongly preferred.
Direct patient care experience required with a minimum of eight years’ experience in the specialty with a minimum of five years in a management/supervisory position.
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