Customer Strategy Manager

Customer Strategy Manager

Mountain View, CA*

*Will consider all California, Colorado, Florida, Illinois, Massachusetts, New York, Tennessee, Virginia and Washington

About Databook

Databook is the world’s first AI-powered enterprise customer intelligence platform. Dubbed “Moneyball for Sales”, Databook was founded in 2017 to give enterprise sales representatives and go-to-market teams a differentiating advantage. Today, leading enterprise companies rely on Databook to help their teams engage as experts – improving the buying experience for customers and accelerating revenue acquisition.  Our customers include AWS, Qualtrics, Microsoft, Salesforce, Google, Databricks, Splunk and more. We are a Series A company backed by M12 - Microsoft’s Venture fund, Salesforce Ventures and Threshold Ventures.  We have a friendly, entrepreneurial and collaborative culture. We are headquartered in Mountain View, CA with a distributed team working across the globe.

The opportunity

We’re looking for someone passionate about driving excellence in customer value and  building strong relationships, who is also excited about the chance to help scale a fast-growing business.  

In this role, you’ll work directly with our customers: Sales leaders at some of the largest and fastest-growing tech and consulting companies in the world. Ultimately,  you’ll drive customer retention and account growth through Databook’s industry-changing solutions, which are proven to help our clients achieve their strategic sales goals.  Specifically, you will:

• Directly collaborate with customers to ensure they are receiving the benefits from Databook's software: Driving significant pipeline and sales expansion opportunities, and reaching their short- and long-term business objectives
• Analyze platform analytics to help clients understand how Databook is impacting their sales teams and to drive further adoption
• Become an expert at Databook's approach to precision selling through hands-on training
• Meet regularly with sales, sales operations and sales enablement leaders to gain insight into business objectives and issues
• Collaborate with internal stakeholders to achieve agreed upon sales targets and outcomes consistently and on time
• Stay up-to-date with sales best practices and trends

About you

• 4 years of experience in a Strategy & Operations and/or strategy consulting role
• Experience managing executive-level relationships with clients/customers
• Background in project management, including large-scale implementations incorporating input from numerous stakeholders at all levels
• Exceptional verbal and written communication skills; ability to create and deliver compelling presentations to senior business audiences
• Strong positive, results-oriented mindset and willingness to “roll up your sleeves” to succeed in any task (this is not a 9-5 job)
• Self-starter with strong organizational skills and the ability to think strategically

 Preferred: MBA graduate degree, CFA, or significant degree of financial acumen 

Join us! Here are some of our key benefits:

• Competitive salary with bonus and equity
• Employer contributions to Medical, Dental and Vision care
• 401k Retirement Plan
• 4 week’s vacation plus holidays
• Employee referral bonus program
• $500 learning stipend to spend on books, courses or other training materials that help you develop skills relevant to your role or professional development
• Complimentary subscription to Masterclass
• $750 budget for home office equipment

Databook provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, genetic characteristics, or any other considerations made unlawful by applicable state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Databook expressly prohibits any form of workplace harassment based on race, color, religion, sex, national origin, pregnancy, military and veteran status, age, physical and mental disability, or genetic characteristics.