Customer support specialist

DataCamp
Holbrook, NY Full Time
POSTED ON 3/8/2024 CLOSED ON 4/3/2024

What are the responsibilities and job description for the Customer support specialist position at DataCamp?

  • Customer Service / Remote Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget - As a Customer Support Specialist you'll : Provide personalized, positive & memorable customer support via email, live chat, social media & phone;
  • Educate customers on how best to use products and services; Escalate product bugs and opportunities in a timely, effective manner;
  • Develop internal and customer facing documentation such as help articles, FAQ pages & contact forms; Support, moderate & maintain community platforms and review sites;

Last updated : 2024-03-08

Salary : $70,000

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