What are the responsibilities and job description for the Customer support specialist position at DataCamp?
- Customer Service / Remote Anywhere in U.S. / Up to $70K per year / Flexible hours / Hardware budget - As a Customer Support Specialist you'll : Provide personalized, positive & memorable customer support via email, live chat, social media & phone;
- Educate customers on how best to use products and services; Escalate product bugs and opportunities in a timely, effective manner;
- Develop internal and customer facing documentation such as help articles, FAQ pages & contact forms; Support, moderate & maintain community platforms and review sites;
Last updated : 2024-03-08
Salary : $70,000
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