Corporate Trainer

Summary

The Corporate Trainer is responsible for creating (content-design), facilitating and measuring training sessions across the company. The Corporate Trainer will be responsible for ensuring proper training and on-boarding of all employees, as well as designing and facilitating on-going organizational development programs. He/she will work directly with the department-level subject matter experts to develop and deliver engaging L&D content that aligns with business needs.

Essential Functions

• Conduct a Training Needs Analysis and develop role-specific new hire training for specific departments, including but not limited to Software Development, Data Engineering, Client Services, Product Development, Provider Engagement and Sales & Marketing
• Ensure all training materials, online and physical, are up to date and reflect the latest policy and technology changes
• Lead and facilitate training classes, using relevant training methods and techniques
• Support the building of training content, including facilitator's guides, learning aides, etc. that deliver replicable, consistent and effective messaging of the material through appropriate channels
• Review and evaluate the effectiveness of training programs and materials and provide recommendations to improve quality and execution
• Manage user engagement and course completion within the LMS
• Remain current on new training and development programs, offerings and competitive practices, and recommends enhancements to DataLink's programs as appropriate
• Contribute to the development of DataLink’s Learning & Development strategy
• Work with subject matter experts and identifying target audience’s training needs
• Applying tested instructional design theories, practice, and methods
• Create engaging learning activities and compelling course content that enhances retention and knowledge transfer
• Provide exercises and activities that enhance the learning process.
• Create supporting material/media (audio, video, simulations, games, etc.).
• Other duties as assigned

Qualifications

• Bachelor’s Degree and / or equivalent experience
• 3 years’ experience designing and facilitating training programs within an IT environment, Software development or SaaS a preferred
• 2 years designing and developing soft-skills and leadership development programs
• Proven working experience in instructional design and with instructional technology.
• Excellent knowledge of learning theories and instructional design models.
• Lesson and curriculum planning skills.
• Strong writing and presentation skills.
• Strong communication skills; attention to detail; ability to multi-task; tech savvy
• A self- starter who enjoys building processes and structure to drive growth
• Solid knowledge of course development software and at least one Learning Management System.
• Visual design skills (Dreamweaver, Photoshop, Illustrator) and ability to storyboard.
• Ability to write effective copy, instructional text, audio scripts/video scripts.

Job Type: Full-time