Assistant Director - Accounts Receivable

Assistant Director of Accounts Receivable

WORK LOCATION: Grand Rapids - Lettinga Campus

DEPARTMENT: Student Financial Services

TARGET HIRING RANGE: $50,000 - $55,000. Actual pay offered will be commensurate with candidate qualifications and experience, and pay equity both internal and external.

Summary

You will coordinate the student registration functions, including managing online registration resources and the collection of student payments related to registration. You will be responsible for the communication of registration information to student services staff and students, the drop of schedules for non-payment and the refund process of student accounts while ensuring transactions are performed in accordance with University and Federal Government guidelines. These responsibilities are performed in an ethical manner consistent with the University’s mission, vision, and values which include diversity, equity and inclusion.

You will love this job if you are: A warm and caring person who understands and empathizes with the feelings of stress and anxiety financial issues can put on a student. This position also requires a high level of attention to detail, and the ability to meet deadlines.

Responsibilities

• Hire, develop, and supervise accounts receivable staff.
• Oversees and assists the Executive Director of Student Financial Services with the coordination of student registration and refund policies and procedures.
• Serves as the lead contact to other accounting department personnel for registration and billing while providing a minimum of instruction to colleagues by clarifying processes and tasks.
• Manages and assists in the tuition and fee rule build process.
• Ensures that departmental processes are completed as expected according to the schedule of tasks and processes.
• Responsible for and coordinates the deposit function for all accounts receivable payments which include credit card, electronic, and check payments.
• Serves as the lead contact for registration issues, billing and invoicing, and student questions or concerns.
• Prepares schedules related to year-end audits and processes.
• Coordinates and maintains procedures and systems related to billing functions and communicates procedures to campus key stakeholder employees.
• Serves as the key point of contact for system-related issues. Provides end-user training and helps to develop user procedures, guidelines, and documentation.
• Works closely with Student Financial Services to ensure that student accounts are correct and student inquiries are addressed appropriately.
  
  

Awesome If You Have

• Bachelor’s degree required in a related field.
• Demonstrated ability to learn and follow established procedures, guidelines, and policies.
• Demonstrated ability to set and accomplish goals, work under pressure, and meet deadlines; attention to detail and multi-tasking skills are necessary.
  
  

Extra Awesome If You Have

• WebFOCUS experience preferred.
• Banner experience.
• Salesforce experience.
  
  

Our Culture, Benefits And Perks Empower U With

• Freedom to grow. We offer Limited part-time employees: 100% tuition remission to a maximum of two courses per semester. Nationally recognized internal training and leadership programs, and career development. Is your program not available at DU? Ask about Tuition Assistance.
• A caring culture DU values work-life balance and offers generous and flexible paid time off, 403(b) with an employer contribution plus the opportunity for an additional employer match with an employee contribution, paid volunteer time off, relocation benefits and more…
• A Healthier U. Wellness program, free use of Athletic Facilities, Employee Discounts, and access to Employee Assistance Program (EAP.)
  
  

Diversity And Inclusion

At Davenport, we believe that engaging diversity, equity and inclusion is essential to achieving educational and institutional excellence. We invite you to join us as we band together to create an environment of equity and inclusivity that leverages diverse life experiences, ideas, backgrounds and perspectives. We respect diversity and are committed to fostering an environment of support, inclusiveness and learning, both in the workplace and throughout the application process. With that in mind, we welcome applications from candidates of all backgrounds, including people of color, people with disabilities, Veterans and the LGBTQ community. We recognize that not all job seekers have all the preferred qualifications listed in the job ad, but we strongly recommend that you apply if you meet most of the criteria.

About Davenport University

At Davenport University, we know what it takes to be successful. With over 155 years of providing quality education under our belts, thousands of Davenport graduates are making an impact on the world with the knowledge and skills they learned here. Our team of faculty and staff collaborate to make this possible. Joining DU means growing and advancing your own career, while making a lasting impact on our students, colleagues and the communities in which we serve.

Would you like to be part of our success? It all starts here!

EEO-Davenport University is committed to equal employment opportunity regardless of a person(s) national origin, race, color, religion, age, sex, sexual orientation, disability, gender identity, transgender identity, veteran or military status, marital status, height, weight, genetic information, and any other category or classification protected by law.

LIKE WHAT YOU SEE? Please CLICK HERE For the full Job Description

Salary : $50,000 - $55,000