What are the responsibilities and job description for the Gaming position at David Kennedy Recruitment?
David Kennedy Recruitment is working with aleading Online Casino Gaming Companywho is seeking to onboardDanishspeaking Gaming Analystfor their Malta office.
Position : GamingAnalyst with Danish
Location : TalPietMalta
Employment type : Fulltime onsite
Remuneration : Basesalary.
DUTIESANDRESPONSIBILITIES :
- Analyzeriskscoring reports to identify potential addictive behavior andcontact atrisk players via phone or email providing support inaccordance with internal policies and procedures includingadditional checks selfexclusion and accountblocking
- Monitor escalated player registrationsto prevent and avoid underage gambling
- Trackand assess escalated selfexcluded players for risk and managerefunds for eligible players
- Escalate complex cases withrecommendations to senior management to ensure effective playerprotection
- Apply a solutionfocused approach toassist vulnerable players
- Recommend changes andimprovements to Responsible Gaming operational activities andprocesses
- Collaborate with the ResponsibleGaming Management team to promote Responsible Gaming awareness anddeliver necessarytraining.
REQUIREMENTS :
- Nativeor fluent Danish speaker with strong English proficiency in bothwritten and spoken forms
- Keen interest inaddiction psychology and knowledge of regulatory and compliancestandards
- Effective listening skills empathyand the ability to understandothers
- Willingness to learn and improvebusiness operations
- Positive mindset andflexibility
- Strong teamworkabilities
- Analytical thinking with excellentattention to detail
- Capability to workeffectively in a fastpaced dynamicenvironment
- Shifts from 9 AM to 11 PM withearly / afternoon shifts Monday to Saturday with a high possibilityof Sunday shifts.
BENEFITS :
- Privatehealth insurance
- Free breakfast andlunch
- Wellnessallowance
- Birthdayleave
- Company and Team buildingevents.
- Relocation package to Malta includingflight and 2 weeks of accommodation.
- And muchmore!
Last updated : 2024-09-19