What are the responsibilities and job description for the Clinical Support II (Lab) position at DAVITA?
GENERAL PURPOSE OF THE JOB
The Support II, Clinical (Lab) resolves problem specimens and/or requisitions in a timely manner to ensure specimen integrity of samples prior to laboratory analysis and testing. Perform send-out activities for reference Laboratory. This position acts as a support to the Medical Technologist, and performs duties as assigned by the specific department supervisor/manager including instrument maintenance, reagent change and preparation, data entry, processing and other non-technical duties in the Laboratory. This position reports to the Manager/Supervisor, Laboratory (Lab).
ESSENTIAL DUTIES & RESPONSIBILITIES
Performs Problem solving duties with respect to duplicate specimens, specimens with no requisitions, incorrect specimens received, mislabeled specimens, and other identified problems. Responsible for creating, addressing, and resolving ServiceNow tickets. Compile and report out incoming shipment information.
Performs Clinical Support I duties and responsibilities as needed to support the workload, reagent inventories, and specimen handling of the Hematology, Chemistry, and Special Chemistry Departments.
Performs send-out duties according to the policies
Trains new teammates.
Other duties assigned.
SPECIALIZED EXPERIENCE, EDUCATION, TRAINING, OR QUALIFICATIONS
Associate or Bachelor degree
Critical thinking skills
Medical terminology training or equivalent laboratory experience
Some specialty or on the job clinical lab training, laboratory accessioning or data entry
Basic computer skills
Customer service skills
Clinical Lab experience: 1 year required, 2 years preferred
LANGUAGE SKILLS
Fluent in the written and verbal skills necessary to successfully perform the essential functions, duties, and responsibilities of the position.
WORK ENVIRONMENT
Level I – Job required tasks routinely involve a potential for mucous membrane or skin contact with blood, body fluids, tissues or potential spills or splashes. Use of appropriate personal protection measures is required for every healthcare provider in these positions. Exposure or potential exposure may be required as a condition of employment. Normal hazards associated with frequent business travel by car.
ADA
DaVita provides reasonable accommodations to enable otherwise qualified individuals with disabilities to perform the essential Physical and/or Mental functions of a position.
VISUAL REQUIREMENTS
Vision adequate to perform the essential duties/responsibilities of position.
May be required to demonstrate the ability to differentiate colors on a test strip.
PHYSICAL DEMAND
Physical requirements can vary. These must be reviewed with management. However, in general, the position requires the following activities:
- Ability to lift minimum of 5 lbs to a max of 50 lbs unassisted and able to stand, sit, stoop, walk, stretch, reach, and use full range of body motions.
- Manual dexterity as required for specific equipment and ability to use computer keyboard and peripherals.
- Exposure to 2-8 C temperature (walk in cooler environment)
- Ability to sit or stand for an extended period.
What We’ll Provide:
More than just pay, our DaVita Rewards package connects teammates to what matters most. Teammates are eligible to begin receiving benefits on the first day of the month following or coinciding with one month of continuous employment. Below are some of our benefit offerings.
- Comprehensive benefits: Medical, dental, vision, 401(k) match, paid time off, PTO cash out
- Support for you and your family: Family resources, EAP counseling sessions, access Headspace®, backup child and elder care, maternity/paternity leave and more
- Professional development programs: DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.
At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed Diversity & Belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.
Salary/ Wage Range
Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience and may fall outside of the range shown. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits
