What are the responsibilities and job description for the Night Auditor position at Days Inn Palm Springs?
Job description
The Relief Night Auditor is responsible for providing attentive, courteous and efficient service to all guests through out their stay while maximizing room revenue and occupancy in the overnight hours. Reviews and prepares daily reports and budget for hotel. Ensures all accounts are balanced and distributed to staff and management. Ensures hotel is running smoothly in the overnight hours and handles any situations that may arise.
Responsibilities:
- Maintains working relationships and communicates with all departments.
- Verifies that accurate room status information is maintained and properly communicated.
- Resolves guest problems quickly, efficiently, and courteously.
- Reviews and completes credit limit report.
- Receives information from the previous shift manger and passes on pertinent details to the oncoming team member.
- Checks cashiers in and out and verifies banks and deposits at the end of each shift.
- Enforces all cash-handling, check-cashing, and credit policies.
- Upholds the hotel's commitment to hospitality.
- Maximizes room revenue and occupancy by reviewing status daily. Analyzes rate variance, monitor credit report and maintain close observation of daily house count. Monitor selling status of house daily.
- Monitors high balance guest and take appropriate action.
- Ensure implementation of all hotel policies and house rules.
- Monitor all VIP 's special guests and requests.
- Maintain required pars of all front office and stationary supplies.
- Review Front office log and Guest issues on a daily basis.
- Perform other duties as requested by management.'
Job Types: Full-time, Part-time
Pay: $17.75 - $18.75 per hour
Benefits:
- Employee discount
- Flexible schedule
- Paid time off
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Ability to commute/relocate:
- Palm Springs, CA 92262: Reliably commute or planning to relocate before starting work (Preferred)
Experience:
- Hotel experience: 1 year (Preferred)
Work Location: In person
Salary : $18 - $19