What are the responsibilities and job description for the Store Protection Specialist position at dd's Discounts?
This position provides a visible presence at the Store entrances/exits, mitigating theft and fraud and maintaining a safe and secure environment for Associates and Customers
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The Specialist makes eye contact, smiles, and greets all Customers in a prominent, courteous and friendly manner deterring opportunity for theft by demonstrating "command" presence in a Company issued vest/required black attire, and monitoring the Code 50 package inspection policy
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Walks sales floor to identify and address potential theft indicators, as directed by Store Leadership
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Partners with Store Leadership to ensure compliance with Loss Prevention directives and minimization of operational shortage
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Must embrace Company values and have a mentality to protect the Ross treasure
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Understands that safety is the number one priority and practices safe behaviors in everything they do and assists Store Leadership in maintaining a safe and secure environment for both Associates and Customers
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Provides visible "command" presence, including prominent greetings with eye contact, at Store entrances/exits and on sales floor in a Company issued vest/required black attire, monitoring for potential safety issues
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Removes clutter and ensures safe, clear egress to emergency exits
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Developing Great Teams & Partnerships:
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Provides great Customer service by prominently greeting Customers, making eye contact, smiling and answering questions in a friendly and courteous manner
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Treats all Customers and Associates with respect
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Demonstrates courtesy, friendliness, and professionalism at all times
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Recognizes Associates using Company recognition programs
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May include conference calls, scheduled district meetings, educating Associates, providing recognition, etc
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Other duties as assigned to support Loss Prevention initiatives
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Monitors entrances/exits as well as sales floor for potential theft by identifying suspicious behavior
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Gathers theft indicators and uses internal or external intelligence to impact shortage trends
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Effectively communicates to Store Leadership and Loss Prevention Leadership
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Adheres to Company policy for external theft response
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Executes all Company Best Practices and maximizes productivity by minimizing steps and touches while working
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Increases Store awareness on effective processes to minimize operational shortage
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Trains and educates Associates on shortage reduction initiatives
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Observes and validates proper checkout procedures for Customers and Associates
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Ensures Accountability & Execution
Job Type: Part-time
Salary: $15.50 - $17.50 per hour
Benefits:
- Employee assistance program
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Night shift
- Weekends as needed
Experience:
- Loss Prevention Occupations: 1 year (Preferred)
Work Location: In person
Salary : $16 - $18
