What are the responsibilities and job description for the Implant Specialist position at DDS Lab?
Company Conformance Statements
In the performance of their respective tasks and duties all employees are expected to conform to the following:
The Implant Specialist is responsible for maintaining department quality and communication standards established by the Department Manager. The Implant Specialist ensures completed implant restorations meet practitioner specifications by adhering to functionality. This position will utilize implant product knowledge to respond to inquiries during the fabrication process.
This position reports directly to the Fabrication Manager. For Technical support and escalations, the Implant Specialist has dotted line reporting to the Implant Director.
Responsibilities/Duties/Functions/Tasks
DDS Lab is a service company which requires that you are always providing some level of service to either an internal or external customer. You are expected to make decisions that will in effect, positively impact and exceed the expectations of the customer base you serve. Accuracy, delivering on our commitments and the manner in which we execute each transaction must be done in such a manner that it positively spreads our organizations reputation. Although we cannot always choose specific work assigned to us, we can however determine the attitude, behavior and personality we portray in completing our work.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time
In the performance of their respective tasks and duties all employees are expected to conform to the following:
- Perform quality work within deadlines with or without direct supervision
- Interact professionally with other employees, customers and suppliers
- Work effectively as a team contributor on all assignments
- Work independently while understanding the necessity for communicating and coordination work efforts with other employees and organizations
The Implant Specialist is responsible for maintaining department quality and communication standards established by the Department Manager. The Implant Specialist ensures completed implant restorations meet practitioner specifications by adhering to functionality. This position will utilize implant product knowledge to respond to inquiries during the fabrication process.
This position reports directly to the Fabrication Manager. For Technical support and escalations, the Implant Specialist has dotted line reporting to the Implant Director.
Responsibilities/Duties/Functions/Tasks
- Complete implantology procedures by fabricating prostheses to fit implants the dentist places directly into the patient's jawbone.
- Read specifications, prescriptions and examine impressions or models to determine the design of dental products to be developed
- Possess the ability to differentiate between implant systems, identify compatible systems and contraindications for materials
- Understanding path of insertion and emergence profile
- Recommend case design to Doctors
- Troubleshoot remake cases and communicate with dentists on solutions
- Discuss treatment plans with doctors
- Apply porcelain or composite to zirconia bridges
- Anodize abutments as required
- Support for incoming technical questions, requests, and case consultation needs on implant cases.
- Ability to select correct implant packages and products
- Support implant department through cross training for Channel B and Channel C
- Proficient with DDS case management systems
- Maintain Triage parts inventory
- Maintain only the highest degree of professionalism and communicate clearly both verbally and in writing
- Must demonstrate computer typing skills
- Possess a solid understanding and knowledge of the top dental implant systems and components available today
- Recognize locator treatment plans
- Strong spatial ability, good eye hand coordination, excellent perception skills and superior attention to details.
- Ability to troubleshoot and problem solve.
- Strong communication skills to clearly articulate a specific issue or solution to a problem.
- Ability to convey concerns and return work to individuals with diplomacy and clarity.
- Patience and tact in dealing with difficult or frustrated accounts.
- Dependable and reliable; willing to take on needed duties to fulfill the goals of this operation and take responsibility for actions.
- Previous dental experience in a lab or dental office is required.
- Certified Dental Technician preferred, ideally in Implants
- Proven experience with in a designated laboratory technical specialty such as Implant, Ceramics or Crown & Bridge
DDS Lab is a service company which requires that you are always providing some level of service to either an internal or external customer. You are expected to make decisions that will in effect, positively impact and exceed the expectations of the customer base you serve. Accuracy, delivering on our commitments and the manner in which we execute each transaction must be done in such a manner that it positively spreads our organizations reputation. Although we cannot always choose specific work assigned to us, we can however determine the attitude, behavior and personality we portray in completing our work.
The above job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position.
Nothing in this job description restricts managements right to assign or reassign duties and responsibilities to this job at any time
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