What are the responsibilities and job description for the Wellness Assistant position at Declare Wellness Center?
Job Description
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Wellness Coordinator/Assistant
Are you a highly organized individual with a passion for holistic health, wellness, and changing lives? Do you want to be a part of a movement that is empowering people in your community to take back their health? Are you an integral team-player who thrives working in a fast-paced environment? And do you have a proven track record of providing exceptional customer service and building lasting professional relationships?
If the answer to that is yes, then we can’t wait to hear more about you!
At Declare Wellness Center, we work to educate and empower people to take control of their health – incorporating care of a person as a whole through endocrinology, immunology, nutrition, and exercise.
We are on a mission to impact community and beyond, teaching that there is a way to get to the root cause of their health issues instead of treating symptoms. We are looking for an additional team member who is dedicated to carry out this mission with us!
The wellness coordinator will work closely with all members of our team to plan and execute events to this end. Our patients are highly motivated individuals who have joined our practice for a finite period of time as they undergo programs where they learn how to make positive changes across several pillars of health to regain a higher level of function to stave off future disease or recurrence.
Our practice has grown rapidly, and we are looking to hire an individual who is willing to work as an integral front-line player! We work together as a team to carry out our mission but each Team Member is the leader within their specific role. This makes professional and personal growth not only highly encouraged but necessary. Additionally, within this specific position there is potential for professional growth as a health coach or manager as the practice flourishes.
Position Summary:
The ideal candidate must be detail-oriented and thrive on it, have excellent communication skills, both written and oral and exude integrity in all they do. This is a very fast past job, so being able to multi-task is a must. You must be health conscious and practice what you preach. This position is responsible for accountability at all levels of the practice, scheduling both patients and the doctor’s visits, light bookkeeping, patient and vendor communication over phone, email or Zoom, new patient onboarding and marketing. They will also be responsible for advanced interactions including interviewing/assessing new potential patients for our holistic wellness programs.
Essential Functions:
- Must be software application savvy
- Complete routine administrative tasks such as keeping practice statistics, updating patient records, and ordering supplies/supplements
- Triage clinic emails, phone messages, texts and scheduling patients
- Be coachable and willing to continue to grow by learn the clinic’s model and sales strategies
- Collaborate with our practice’s business coaching and marketing teams
Other Responsibilities:
- Participate in staff training and development activities as directed
- Perform other duties as directed by supervisor
Working Environment:
- 30 - 35 hours per week with core hours of 8:15 am - 4:30 pm Monday - Thursday, some evening work is required for seminars and workshops
- Hourly pay with bonus structure
Experience:
- Zoom, Calendly, Google Workspace
- Cerbo or other EHR application (helpful but not required)
- Microsoft Office: Word, Power Point, Excel
- Calendar scheduling
- Health Coach (Preferred but not required)
Important Notice: Your cover letter subject line must state “I am the one” or the hiring manager will not read your cover letter / resumé. The hiring manager will reach out to those promising applicants after received.