Do you have at least 2 years' experience in Accounts Receivable? Do you enjoy problem-solving and collaborating with others? Are you accurate and detailed in your work? Accountable and efficient? If so, this opportunity might be what you are looking for!

We are seeking a friendly, organized, and service-oriented Accounts Receivable Collections Specialist who is looking for a new place to grow and develop professionally. And wouldn't you prefer to do that with an innovative and fun company focused on celebrations!? DecoPac, Inc. is a high growth, high-energy company that designs, markets and distributes the most popular cake decorations and bakery supplies in the bakery industry. Located in Anoka, MN we sell and distribute our products to all supermarkets, retail bakeries, and ice cream stores throughout North America.

*This role is a hybrid role, working both in the office and from home to support business needs*

Summary:

The Accounts Receivable Collections Specialist is responsible for the receipt and accounting of funds being paid to the organization. This role also serves as an auditor, ensuring that invoices are accurate and that proper accounting procedures are followed to account for the receipt of payment for goods completed by the organization.

Responsibility:

• Call on B2B accounts to solve issues and reduce outstanding receivables.
• Thoroughly research accounts to determine root cause of payment delays and create suitable solutions.
• Determine and execute credit holds dependent upon department guidelines.
• Create, edit and update excel spreadsheets to track customer credit files.
• Manage incoming orders based on account status.
• Research and resolve payment discrepancies.
• Process and track credit applications.
• Process credit card transactions.
• Handle high volume in a fast paced environment.
• Assist with customer set-up.
• Creating documentation of account specific procedures.

Skills/Competencies:

• Strong analytical and problem-solving skills.
• Exemplary customer service.
• Effective written and verbal communication.
• Multi-tasking ability.
• Decision making skills.
• Attention to detail.
• Must be able to function independently as well as in a team environment.
• Sense of urgency.

Qualifications:

• Associates degree in Accounting or related field with 2 years' relevant experience; or high school diploma or equivalent with 4 years' relevant experience.
• Experience of EDI invoicing a plus.
• CRM experience a plus.
• Intermediate level knowledge of MS Office (Excel, Word, Outlook).