Technology Support Coordinator
Job Posting for Technology Support Coordinator at Deerfield Academy
- Posted on March 29, 2023
Reporting to the Manager of User Support, the Technology Support Coordinator provides exceptional customer service and first-line support to students, faculty and staff through the ITS Help Desk.
Primary responsibilities include first-line response to telephone calls, e-mail and walk-in requests for user support from faculty, staff, and students; escalate/triage issues through a work order system; maintain equipment library and calendar to ensure timely and effective service; monitoring and maintaining technology inventories and providing accurate and up to date information; assisting the Director of Information Technology Services with the purchase of technology assets; providing bookkeeping support including tracking purchases, processing purchase orders and invoices, and providing reports; scheduling campus spaces and support for meetings and events. The hours for this full-time, year-round position are Monday – Friday, 8:00AM – 4:30PM. Occasional weekend support as needed.
The successful candidate will have excellent communication and interpersonal skills, the ability to multi-task, be self-directed and resourceful. The position requires three years of related experience or an equivalent combination of education and experience. A college degree is highly desirable. Experience with both Macintosh & Windows products and MS Office is preferred. Experience working in an educational environment preferred.
Equal Opportunity Employment Policy
Deerfield Academy is a private, coeducational boarding school located in western Massachusetts with 650 students and 130 faculty. The Academy was founded in 1797 and has no religious affiliation.
Deerfield Academy is committed to equal employment opportunities for all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, creed, age, sex, national origin, disability status, genetics, pregnancy, protected military veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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Job openings at Deerfield Academy
Deerfield, MA
Full Time
Deerfield, MA
Full Time
Deerfield, MA
Full Time
Deerfield, MA
Part Time
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