Assistant General Manager (AGM)

DEFY Lakeland
Lakeland, FL Full Time
POSTED ON 10/19/2022 CLOSED ON 12/6/2022

What are the responsibilities and job description for the Assistant General Manager (AGM) position at DEFY Lakeland?

CircusTrix is the industry leader in active indoor entertainment, including brands DEFY, Rockin’ Jump, and Sky Zone Trampoline Park . With over 300 locations worldwide we are seeking Assistant General Managers to grow with us.

At CircusTrix, we’re invested in people. We’re looking for those who embody our values and core competencies, who thrive on action and energy, and who are interested in forging a career with CircusTrix. Our Assistant General Managers understand the mechanics of parks, people, and play.

Assistant General Managers (AGM) hold some of the greatest responsibility in the parks. Working alongside the General Manager, the AGMs manage park staff ensuring smooth operation of the park and keeping in line with corporate standards. Always looking to promote from within, the AGM role is the best way to work to become a future park General Manager. If you are looking for an exciting opportunity to put your great management skills to work, apply today!

Responsibilities

The Assistant General Manager is responsible for assisting the GM in crucial KPI’s of the business. The AGM will champion projects and work directly with corporate supporting departments to oversee the execution of company initiatives. In addition, the AGM will work a portion of their week as Lead On Duty. Additional duties include:

  • Assist with staff duty delegation- AGMs are responsible for opening, closing, and running the parks when managers are not present.
  • Conduct sales and recommendation of products based on guest needs. Every team member is responsible to sell and cross-sell all our products.
  • Complete incident reports. Any incident or injury that occurs at the park should have an incident report as a reference that is clear, detailed, and fact-based.
  • AGMs must be able to handle large amounts of money and will be required to cash in tills, cash-out tills, create deposits, and be aware of basic cash-handling procedures.
  • Maintain a friendly, outgoing personality with our guests and team members.
  • Provide guests with a safe and enjoyable experience.
  • Coordinate birthday parties and events.
  • Conduct daily, weekly, and monthly maintenance checks.
  • Assist in managing inventory on a weekly basis.
  • Act as a first responder to emergencies and respond appropriately.
  • Help maintain a clean environment; some janitorial duties will apply.
  • Other duties as assigned by the General Manager.

Skills and Experience

  • Bachelor’s degree or at least two years management experience

Compensation

  • Full time with benefits

Salary : $40,000 - $50,600

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