General Manager

General Manager

Beaumont, Texas

The General Manager is a polished well-spoken and well-regarded ambassador who carries a strong vision for their hotel. He or she is charged with responsibility for all aspects of operations for their assigned property, providing support supervision and guidance to their management team and front-line associates. He or she will ensure that financial performance is optimized that high quality product and service levels are maintained and that the hotel is operated in compliance with state federal and local regulations as well as Company and brand standards.

The General Manager will establish priorities and lead key operational initiatives such as the sales plan and budget development and execution of physical property improvement projects. They will provide hands on leadership to ensure that revenue is maximized while expenses are effectively controlled. They

will serve as the Manager for communications with guests and clients associates ownership corporate

QUALIFICATIONS:

• At least 5 years progressive experience in a hotel as a General Manager
• Must be proficient in Windows operating systems
• Must have valid driver's license for the applicable state.
• Must be able to convey information and ideas clearly.
• Must be able to evaluate and select among alternative courses of action quickly and accurately.
• Must work well in stressful high-pressure situations.
• Must maintain composure and objectivity under pressure.
• Must be effective in handling problems in the workplace including anticipating preventing identifying and solving problems, as necessary.
• Must have the ability to assimilate complex information data etc. to employees and corporate office.
• Must be effective at listening to understanding clarifying and resolving the concerns and issues raised by co-workers and guests.
• Must be able to work with and understand financial information and data.

RESPONSIBILITIES:

• Approach all encounters with guests and employees in an attentive friendly courteous and service-oriented manner.
• Maintain regular attendance in compliance with hotel standards as required by scheduling which will vary according to the needs of the hotel.
• Maintain high standards of personal appearance and grooming which include compliance with Hotel’s dress code and wearing a name tag when working (per brand standards).
• Comply with and ensure adherence to hotel’s standards and regulations to encourage safe and efficient hotel operations.
• Comply with certification requirements as applicable for position to include: Food Handlers, Awareness CPR and First Aid
• Play a role in hotel sales efforts including calling on top ten accounts meeting clients hosting luncheons and receptions and meeting with on-site contacts on a daily weekly and monthly basis.
• Tour the operating departments daily adjusting as needed via department heads.
• Conduct weekly staff meetings including weekly training sessions presented by managers and self-using the steps to effective training according to hotel’s standards and the review of previous and future sales and operations efforts.
• Meet all financial review dates and corporate directed programs in a timely fashion.
• Hold a monthly financial review with all department managers and available supervisors.
• Participate in required M.O.D. coverage as scheduled.
• Oversee and assist in the company budget process as required.
• Assist in creating a positive team-oriented environment which focuses on the guest through employee development and motivation.
• Inspect rooms regularly (weekly at a minimum) with both the Housekeeping Manager and Property Engineer.
• Ensure that all appropriate information for financial documents is received by the Corporate Office monthly in compliance with the monthly accounting calendar.
• Ensure the cleanliness and maintenance of the physical property through inspections and preventive maintenance programs with department managers.
• Ensure that employees are always attentive friendly courteous and efficient in their interactions with guests’ managers and all other employees are meeting dress codes.
• Forecast monthly the hotel's financial position by estimating revenues and line-by-line expenses. Analyze previous and projected data to generate an accurate reforecast.
• Prepare and conduct all management interviews and follow hiring procedures according to
• Interview all prospective final candidates for any vacant position within the hotel prior to any offer being extended.
• Motivate coach counsel and discipline all management personnel and ensure that managers follow the standards in their administration of counseling and disciplinary steps.
• Maintain a professional working relationship and promote open lines of communication with managers employees and other departments.
• Meet all sales clients on the property including meeting contacts and potential clients touring the property to assist in the sales effort.
• Be in the public areas during peak times greeting guests and helping as needed.
• Maintain procedures for handling of the hotel safe specifically about security and initiate a monthly safe audit.
• Conduct bi-monthly credit meetings and take an active role in the hotel credit and collection policies.
• Ensure that all scheduled meetings take place on the property

• Must have the legal right to work in this country
• Must reside in the U.S. and be ready for in-person interviews when applying
• Be able to pass a background screening
• Proof of COVID-19 vaccination

Bachelor’s degree / higher education qualification / equivalent in Hotel Administration or Business Administration, plus five to ten years of prior hotel management experience, or equivalent combination of education and experience. Experience required may vary based on size and complexity of operation. Must speak fluent English. Other languages preferred - Spanish.

Job Type: Full-time

Benefits:

• Employee discount
• Paid time off
• Relocation assistance

Schedule:

• 8 hour shift

Supplemental Pay:

• Bonus pay
• Signing bonus

Ability to commute/relocate:

• Beaumont, TX 77708: Reliably commute or planning to relocate before starting work (Required)

Education:

• Bachelor's (Preferred)

Experience:

• Management: 5 years (Preferred)
• Hotel management: 5 years (Preferred)
• Hospitality: 5 years (Preferred)

Language:

• English (Required)

Shift availability:

• Day Shift (Preferred)
• Night Shift (Preferred)
• Overnight Shift (Preferred)

Work Location:

• One location

Work Remotely:

• No

Work Location: One location