Database Marketing Manager

Delaware North
Buffalo, NY Full Time
POSTED ON 2/17/2023 CLOSED ON 2/22/2023

What are the responsibilities and job description for the Database Marketing Manager position at Delaware North?

Supervisory Responsibilities:

  • Recruits, interviews, hires, and trains new staff in the Database Marketing department.
  • Oversees the daily workflow of the department.
  • Provides constructive and timely performance evaluations.
  • Handles discipline and termination of employees in accordance with company policy.

Responsibilities:

  • Direct analytic processes to optimize marketing efforts and further support business decisions.
  • Conduct statistical analysis and leverage SQL-based relational database programming to extract data for analysis and decision making.
  • Partner with the marketing team on a variety of cross-channel marketing analytics projects.
  • Create targeted campaigns using the most effective communication channel; improve targeting and marketing efficiencies to increase ROI.
  • Test and validate raw data, analytics method, statistical models, and target lists, ensuring that they are accurate for campaign usage.
  • Generate marketing reports, proformas, postformas, provide campaign insights, effectiveness, and recommendations for future efforts and ROI.
  • Monitor and evaluate new technology for data quality.
  • Ensure compliance is followed at a company, local, state, and federal level with regards to the maintenance of the marketing database.
  • Must be able to manage multiple campaigns deployed via email, direct mail.
  • Maintains knowledge of trends and developments in the market; identifies needs for new products and services and makes recommendations to leadership.
  • Perform other duties as assigned.

Qualifications

  • Bachelor's degree in business, casino marketing, computer science, or related field preferred.
  • At least five years' relevant work experience is required.
  • Experience in creating pro and post forma, forecasting, prize matrices etc.
  • Previous experience with SQL or equivalent required.
  • Working knowledge of predictive modeling, and machine learning preferred.
  • Organized with the ability to effectively manage multiple projects with concurrent deadlines and competing priorities.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Thorough understanding of file structures and design, information retrieval techniques, file access methods, and database controls and standards.
  • Strong analytical and problem-solving skills.
  • Proficient with Microsoft Office Suite including Excel.
  • Must be at least twenty-one (21) years of age.
  • Must be able to obtain a Gaming License.
  • Physical Requirements
  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift up to 15 pounds at times.
  • Ability to sit, stand, walk, bend, reach.
  • Noise level may be moderate to high during busy times.

Catawba Indian Nation exercises INDIAN PREFERENCE  

Native American Indian preference shall apply to this position pursuant to the Indian Self-Determination and Education Assistance Act (24 U.S.C. 450, et seq.), 25 CFR 271.44 and other relevant laws (title 25, U.S. code, Section 472 & 473)

EOE/AA: Minorities/Females/Veterans/Disabled.

Source: Hospitality Online

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