Supervisor, Norton Simon Café

Delaware North
Pasadena, CA Full Time
POSTED ON 11/4/2023 CLOSED ON 1/13/2024

What are the responsibilities and job description for the Supervisor, Norton Simon Café position at Delaware North?

The Opportunity

Delaware North's Patina Restaurant Group is searching for a full-time Dining Room Supervisor to join our team at Norton Simon Café in Pasadena, California.
If you thrive in a collaborative, fast-paced environment and take pride in delivering exceptional service to guests, apply to this Dining Room Supervisor position today!

Pay

Minimum pay rate: $28.00 / hour
Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.


$200 Referral bonus for all current associates. Refer someone who is successfully hired into this role for 15 hours worked and receive a $200 referral bonus.
We care about our team member's personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:
  • Weekly pay
  • Employee assistance program
  • Training and development opportunities
  • Employee discounts
  • Flexible work schedules
Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

Responsibilities

  • Ensure compliance with all departmental and organizational policies and procedures
  • Maintain a safe and clean environment for guests and team members
  • Assist managers in training and development of the team and conducting team member 1-on-1 sessions
  • Assist managers in the management of staffing levels in accordance with established budgetary goals and business volume
  • Inspect by walking through your assigned area to monitor staff and to monitor guest needs
  • Supervise hourly team members in the daily performance of their duties
  • Ensure the venue is adequately stocked with all products and supplies needed for service

Qualifications

  • 1 year of related experience is required
  • Basic math skills
  • Basic computer skills including word-processing, spreadsheets, and e-mail required
  • Demonstrate skill in dealing with guest complaints, using active listening skills to maintain the guest's goodwill
  • High school diploma or GED preferred

Physical Requirements

  • Ability to lift or carry 50 pounds
  • Ability to stand or walk 100% of the time

Who We Are

Patina Restaurant Group is a leader in the premium segment of the restaurant and catering industry, operating restaurants and managing catering and food service operations at high-profile venues including, Lincoln Center, Walt Disney World®, Disneyland®, the Empire State Building, Grand Central Station, and The Metropolitan Opera. Patina Restaurant Group was recently named one of America's Top 25 restaurant groups by Nation's Restaurant News.

At Delaware North, you'll love where you work, who you work with, and how your day unfolds. Whether it's in sporting venues, casinos, airports, national parks, iconic hotels, or premier restaurants, there's no telling where your career can ultimately take you. We empower you to do great work in a company with 100 years of success, stability and growth. If you have drive and enjoy the thrill of making things happen - share our vision and grow with us.

Delaware North Companies, Incorporated and its subsidiaries consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. Delaware North is an equal opportunity employer.

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