What are the responsibilities and job description for the Specialist 3, Inside Product position at Dell?
Inside Sales Product Specialist
At Dell Technologies, we create the extraordinary. Our Inside Product Specialists are the experts who sell innovation to the world. Responsible for a set of products and services, they get to know their portfolio inside and out. Our Inside Sales teams rely on them for technical consultancy during the sales process. They directly advise customers on everything from product features and configurations through to pricing and availability. Crucially, however complex the question, they’re ready to deliver technical solutions to meet customers’ needs via phone, chat, web or email.
Join us as an Inside Product Specialist on our Inside Sales team in REMOTE USA to do the best work of your career and make a profound social impact.
What you’ll achieve
As an Inside Product Specialist, you will deliver technical solutions that address customers’ varying needs, either working on your own or with a subject matter expert on more complex solutions.
You will:
Understand the Dell Technologies portfolio and explain how complex multi-faceted solutions will benefit the overall business of the customer
Provide expert guidance and direction to the core Sales team by utilizing strategic probing to identify, evaluate and recommend highly complex alternative technology solutions
Achieve or exceed targets by selling solutions and developing strong relationships with our partners and distributors
Execute sales campaigns accurately and promptly
Take the first step towards your dream career
Every Dell Technologies team member brings something unique to the table. Here’s what we are looking for with this role:
Essential Requirements
An in-depth understanding of IT technology products and services
Good analytical, decision-making and organizational skills
Clear communication skills, both verbal and written, and solid customer relationship skills
Desirable Requirements
Experience in a technical pre-sales role
Bachelor’s degree in business management, IT or a related discipline
Here’s our story; now tell us yours
Dell Technologies helps organizations and individuals build a brighter digital tomorrow. Our company is made up of more than 150,000 people, located in over 180 locations around the world. We’re proud to be a diverse and inclusive team and have an endless passion for our mission to drive human progress.
What’s most important to us is that you are respected, feel like you can be yourself and have the opportunity to do the best work of your life — while still having a life. We offer excellent benefits, bonus programs, flexible work arrangements, a variety of career development opportunities, employee resource groups, and much more.
We started with computers, but we didn’t stop there. We are helping customers move into the future with multi-cloud, AI and machine learning through the most innovative technology and services portfolio for the data era. Join us and become a part of what’s next in technology, starting today.
You can also learn more about us by reading our latest Diversity and Inclusion Report and our plan to make the world a better place by 2030 here.
Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Dell encourages applicants of all ages. Read the full Employment Opportunity Policy here.
