What are the responsibilities and job description for the IT Vendor Manager position at Deloitte?
Job Description:
All third-party technology and hardware; excluding development tools, must be reviewed to validate firm standards are applied and risks are understood and vetted. The Third Party Technology Approval Process facilitates these reviews and provides a mechanism for guidance.
As a Business Concierge, you will be responsible for leading product teams through the Third Party Technology Approval (TPTAP) process. The Business Concierge ensures that new technology is in compliance with firm technology and risk standards. This role will also help evolve the process by providing insights on program enhancements to drive efficiencies, scale, and transparency. The Business Concierge will be an active player on the Collaboration and Virtualization team.
Responsibilities:
- This position will require excellent organizational skills, tied with the ability to effectively prioritize and multi-task.
- Participate in technology discovery sessions to ensure alignment on vendor deliverables with portfolio teams.
- Provide due diligence support during the Exploration Phase of the process to ensure there are no existing tools which meet the identified need, verify and confirm budget and funding
- Advise Business requestors through vendor viability, reputation risk, and contracting checks and whether product is currently prohibited.
- Coordinate approvals from Principal Partner Managing Director (PPMD) and TPL (Technology Portfolio Leader)
- Provide guidance to team through their development of PPMD-sponsored business case, a key input to review process. Upon completion, coordinate CIO/CTO review of business case
- Confirm team's readiness for Discovery Call with risk stakeholders, including Confidentiality & Privacy, Cyber Risk, Cyber Design, Business and/or National Risk, Functional ITS, CoRe Procurement, OGC, ITS VMO, and others as necessary. Participate in Discovery Call
- Provide TPTAP guidance, connect dots, and anticipate and lead the resolution of roadblocks/issues
- Manage activities to ensure timely completion of milestones and progression including status reporting as needed
- Ensure a consistent, predictable, and transparent experience for practitioners and technology teams
- Become go-to Third Party Technology Approval Process SME and demonstrate understanding of the process and asset-specific details
- Identify and enable Third Party program improvements that streamline the process and increase transparency
- Evaluate and provide feedback on the existing Third Party Technology Approval Process and workflows
- Identify and recommend program enhancement opportunities to drive efficiencies, scalability, and transparency
- Build consensus among cross-functional teams and collaborate with stakeholders to implement program improvement initiatives
- Support development of improved program materials
- Support a culture of asking questions, respect, seeking ways to improve the program, positive energy, prioritization, and collaboration
- Contribute to Business Concierge community and attend bi-weekly meetings
- Collaborate respective leaders to promote Business/EA awareness and alignment for Third party technology reviews
- Interface with the PPMD sponsors and team leads to ensure alignment on technology use case, and confirm priority and readiness
- Understand and raise Business/EA specific needs to Third Party Product Approval Task Force and leads
- Collaborate with technology teams to ensure they understand inputs, activities, outputs, and roles and responsibilities throughout the review process and that teams are prepared to successfully enter and proceed with the Third Party Technology Approval Process
- Help promote Third Party process communication and education efforts firmwide with respective risk leaders in June, 2023
- Ability to absorb and recollect a large amount of detail and provide audience-specific context to drive efficient outcome focused meetings
Qualifications
- Excellent executive presence, meeting facilitation, problem-solving, and business judgment skills
- 3 years of experience in process improvement, project management, risk management, customer service, product management or vendor management (IT-related organization preferred)
- 5 years of experience leading & managing contracts and relationships through the entire vendor lifecycle
- Ability to absorb and recollect a large amount of detail and provide audience-specific context to drive efficient outcome focused meetings
Preferred Skills
- Bachelor's degree in business, supply chain, supply chain management, finance or a related field and/or a minimum of 6 additional years of relevant enterprise experience
- Strong dispute resolution, and collaboration skills
- Ability to manage many projects and priorities in a fast-paced environment
- Comfortable working autonomously on complex problems
- Ability to embrace and drive change across the organization
- Self-directed; ability to support multiple tasks across stakeholder groups and internal management
- Ability to drive tactical discussion and clear action-oriented outcomes across diverse technical and business groups quickly and with accuracy
- Working knowledge of all MS Office Products with high proficiency
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$195,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
EAITSExpHire
#LI-LH1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
All third-party technology and hardware; excluding development tools, must be reviewed to validate firm standards are applied and risks are understood and vetted. The Third Party Technology Approval Process facilitates these reviews and provides a mechanism for guidance.
As a Business Concierge, you will be responsible for leading product teams through the Third Party Technology Approval (TPTAP) process. The Business Concierge ensures that new technology is in compliance with firm technology and risk standards. This role will also help evolve the process by providing insights on program enhancements to drive efficiencies, scale, and transparency. The Business Concierge will be an active player on the Collaboration and Virtualization team.
Responsibilities:
- This position will require excellent organizational skills, tied with the ability to effectively prioritize and multi-task.
- Participate in technology discovery sessions to ensure alignment on vendor deliverables with portfolio teams.
- Provide due diligence support during the Exploration Phase of the process to ensure there are no existing tools which meet the identified need, verify and confirm budget and funding
- Advise Business requestors through vendor viability, reputation risk, and contracting checks and whether product is currently prohibited.
- Coordinate approvals from Principal Partner Managing Director (PPMD) and TPL (Technology Portfolio Leader)
- Provide guidance to team through their development of PPMD-sponsored business case, a key input to review process. Upon completion, coordinate CIO/CTO review of business case
- Confirm team's readiness for Discovery Call with risk stakeholders, including Confidentiality & Privacy, Cyber Risk, Cyber Design, Business and/or National Risk, Functional ITS, CoRe Procurement, OGC, ITS VMO, and others as necessary. Participate in Discovery Call
- Provide TPTAP guidance, connect dots, and anticipate and lead the resolution of roadblocks/issues
- Manage activities to ensure timely completion of milestones and progression including status reporting as needed
- Ensure a consistent, predictable, and transparent experience for practitioners and technology teams
- Become go-to Third Party Technology Approval Process SME and demonstrate understanding of the process and asset-specific details
- Identify and enable Third Party program improvements that streamline the process and increase transparency
- Evaluate and provide feedback on the existing Third Party Technology Approval Process and workflows
- Identify and recommend program enhancement opportunities to drive efficiencies, scalability, and transparency
- Build consensus among cross-functional teams and collaborate with stakeholders to implement program improvement initiatives
- Support development of improved program materials
- Support a culture of asking questions, respect, seeking ways to improve the program, positive energy, prioritization, and collaboration
- Contribute to Business Concierge community and attend bi-weekly meetings
- Collaborate respective leaders to promote Business/EA awareness and alignment for Third party technology reviews
- Interface with the PPMD sponsors and team leads to ensure alignment on technology use case, and confirm priority and readiness
- Understand and raise Business/EA specific needs to Third Party Product Approval Task Force and leads
- Collaborate with technology teams to ensure they understand inputs, activities, outputs, and roles and responsibilities throughout the review process and that teams are prepared to successfully enter and proceed with the Third Party Technology Approval Process
- Help promote Third Party process communication and education efforts firmwide with respective risk leaders in June, 2023
- Ability to absorb and recollect a large amount of detail and provide audience-specific context to drive efficient outcome focused meetings
Qualifications
- Excellent executive presence, meeting facilitation, problem-solving, and business judgment skills
- 3 years of experience in process improvement, project management, risk management, customer service, product management or vendor management (IT-related organization preferred)
- 5 years of experience leading & managing contracts and relationships through the entire vendor lifecycle
- Ability to absorb and recollect a large amount of detail and provide audience-specific context to drive efficient outcome focused meetings
Preferred Skills
- Bachelor's degree in business, supply chain, supply chain management, finance or a related field and/or a minimum of 6 additional years of relevant enterprise experience
- Strong dispute resolution, and collaboration skills
- Ability to manage many projects and priorities in a fast-paced environment
- Comfortable working autonomously on complex problems
- Ability to embrace and drive change across the organization
- Self-directed; ability to support multiple tasks across stakeholder groups and internal management
- Ability to drive tactical discussion and clear action-oriented outcomes across diverse technical and business groups quickly and with accuracy
- Working knowledge of all MS Office Products with high proficiency
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95,000-$195,000.
You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.
EA_ExpHire
EAITSExpHire
#LI-LH1
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
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