What are the responsibilities and job description for the Billing Specialist position at DELTA Beverages LLC?
Billing Process Management:
Oversee the end-to-end billing process, ensuring accuracy, timeliness, and compliance with company policies and regulations.
Generate and distribute invoices to clients/customers accurately and promptly.
Review billing data for completeness and accuracy before processing.
Client Communication:
Act as a point of contact for billing-related inquiries from clients/customers, providing prompt and courteous responses.
Resolve billing discrepancies or disputes in a timely and professional manner, collaborating with internal teams as needed.
Accounts Receivable Management:
Monitor accounts receivable aging and follow up on overdue payments.
Work with clients/customers to secure timely payments and resolve payment issues.
Reconcile payments received with invoices issued and update records accordingly.
Record Keeping and Reporting:
Maintain accurate records of billing transactions, payments, and adjustments.
Generate regular reports on billing activity, accounts receivable status, and other relevant metrics for management review.
Process Improvement:
Identify opportunities to streamline the billing process and improve efficiency.
Collaborate with cross-functional teams to implement process improvements and best practices.
Compliance and Regulation:
Stay informed about relevant billing regulations and compliance requirements.
Ensure billing practices adhere to legal and regulatory standards, such as GDPR, HIPAA, or industry-specific regulations.
Software Proficiency:
Utilize billing software and accounting systems proficiently to perform tasks accurately and efficiently.
Participate in software updates, training, and troubleshooting to maintain competency.
Team Collaboration:
Work closely with colleagues in accounting, finance, customer service, and other departments to resolve issues and improve processes.
Provide support and backup coverage for team members as needed.
Documentation and Training:
Document billing processes, procedures, and best practices.
Provide training and support to new employees or team members on billing-related tasks and systems.
Customer Satisfaction:
Ensure a high level of customer satisfaction by delivering excellent service and resolving billing issues promptly and effectively.
Proactively communicate with clients/customers to address any concerns and maintain positive relationships.
Job Type: Full-time
Pay: $22.00 - $28.00 per hour
Expected hours: 30 – 40 per week
Ability to Relocate:
- Charlotte, NC 28206: Relocate before starting work (Required)
Work Location: In person
Salary : $22 - $28