BASIC PURPOSE: Plan, solicit, book and coordinate group room sales to meet/exceed revenue/profit goals.
ORGANIZATIONAL SCOPE: Position is responsible for negotiating room rates, dates and space for large groups/accounts.
ESSENTIAL FUNCTIONS:
1. Solicit, negotiate and book new and repeat business through various efforts (outside sales calls, telemarketing, mailings, referrals, networking, etc...) to maximize room revenue to meet/exceed goals. (50%)
2. Notify/coordinate customer specifications with other departments and quickly, efficiently respond to customer issues, comments and problems to ensure a quality experience and enhance future sales prospects. (25%)
3. Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue and meet/exceed sales goals. (10%)
4. Develop and continually enhance relationships with key corporate, business and travel industry accounts to maintain and increase our market share. (6%)
5. Maintain accurate, legible records and files to provide group history, ensure future and current quality service and enhance future prospects. (6%)
NON-ESSENTIAL FUNCTIONS:
1. Participate in trade shows and community and professional organizations to maintain high visibility and the achievement of sales and revenue goals. (2%)
2. Perform special projects and other responsibilities as assigned and participate in task forces and committees as requested. (1%)
Knowledge and Skills:
Education: A four year college degree or equivalent education/experience
Experience: One to two full years of employment in a related position with this company or other organization(s)
Skills and Abilities: Must possess communications skills in terms of the ability to negotiate, convince, sell and influence professionals and hotel guests.
Advanced knowledge of sales/hospitality principles and practices.
Ability to investigate and analyze current activities or information in the sales/marketing field and make logical conclusions and recommendations.
Ability to make decisions based on established policies and procedures.
Hours Required: Forty to fifty hours over a five day period
Source: Interstate Hotels & Resorts
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