Field Service - Union City
Job Posting for Field Service - Union City at Delta Staffing
Job Title: Service/Installation Engineer, Field Service Engineer (Remote)
DESCRIPTION:
SKILLS/KNOWLEDGE
DESCRIPTION:
- The purpose of the Field Service Engineer is to provide The Company's customers with on-site repair, troubleshooting, programming or maintenance services for The Company's Robots and related system peripheral equipment on an emergency or unscheduled basis.
- The Field Service Engineer must be able to travel to a customer site on a moments notice and remain on-site for the duration of time required to perform the troubleshooting and repair functions. Assignments may involve long hours, night, weekend and holiday work.
- Air travel is sometimes required.
- Customers may contact the 24-hour Hotline or the remote service engineer for service requests, which are logged in the Technical Service Log by the person contacted.
- If the call is received by the Hotline, it is assigned to a Service Engineer by the Service Dispatcher. It is the Service Engineers responsibility to schedule the call with the customer, identify and obtain any parts or software required.
- Upon the completion of the call a Field Service Report describing the problem, the corrective action and detailing the labor, material and travel expense costs is provided to the customer and then returned to HQ for processing.
- Ability to discuss, diagnosis repair robot operational and process problems as reported by the customer or Hotline
- Troubleshooting, repair and maintenance of the Company's Robots and controllers, electrical control devices, and peripheral equipment
- Primary responsibility is to support The Company's Robot products.
- Documenting The Company's products and related peripheral equipment performance, failure modes and reporting results for the purpose of troubleshooting, repairing, and restarting the system
- Daily reporting to the Service Supervisor Dispatch to update status availability
- Completion of a Field Service report for each customer call
- Maintenance of a service tool kit and documentation to facilitate rapid customer response
- Perform warranty service on The Company's products
- Coordinate responsibilities, activities, and schedule with Service Supervisor to insure customer satisfaction, proper billing, and support collections activities
- Communicate frequently with involved The Company's America employees and customer employees to insure that expectations are being met
- Return of parts shipped for the service call but not purchased by the customer or defective parts replaced under warranty
- Maintenance of a home office for coordinating activities in between service calls
SKILLS/KNOWLEDGE
- Expert in reading and interpreting electrical, mechanical, and pneumatic prints and related technical documentation.
- Ability to read and interpret PLC ladder logic
- Minimum previous experience with The Company's robots, controllers and peripheral equipment onRJ3iB, R30iA, and R30iB control platforms
- Previous experience with The Company's application software and programming
- Previous experience with common robot applications (spot welding, arc welding, material handling)
- Ability to utilize common PC and Microsoft Office applications (Outlook, Word, Excel)
- Ability to work safely and effectively within OSHA Laws
- Well-developed technical writing skills
- Well-developed technical communication skills
- Able to work at customer sites with little direct supervision
- Able to direct the activities of other The Company's employees at a customer site
- Bachelors Degree in an Applied Science or equivalent technical education preferred
- Five years Robotics Integration/Installation/Service Experience
- Mechanical/Electrical/Pneumatic Troubleshooting, Teardown, and Repair Experience
- Significant Travel Experience
Union City CA Short Shifts Caregiver/HCA
Home Helpers Home Care of Fremont and Union City -
Union, CA
School Crossing Guard - Union City
All City Management Services -
Union, CA
Bartender - Union City Chili's
Chili's -
Union, CA
Salary.com Estimation for Field Service - Union City in Union City, CA
$56,212 to $69,866
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right.
Surveys & Data Sets
Sign up to receive alerts about other jobs with skills like those required for the Field Service - Union City.
Click the checkbox next to the jobs that you are interested in.
-
Electronic Equipment Installation Skill
-
Income Estimation: $61,492 - $78,309
-
Income Estimation: $57,421 - $82,784
-
-
Electronic Troubleshooting Skill
-
Income Estimation: $61,492 - $78,309
-
Income Estimation: $63,604 - $80,812
-
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Job openings at Delta Staffing
Delta Staffing
Ruleville, MS
Contractor
Delta Staffing
Macomb, MI
Full Time
Delta Staffing
Pittsburgh, PA
Full Time
Not the job you're looking for? Here are some other Field Service - Union City jobs in the Union City, CA area that may be a better fit.
We don't have any other Field Service - Union City jobs in the Union City, CA area right now.
West Coast Field Service, Livermore, CA
Texas Roadhouse Service Manager
TXRH Union City, CA, Union, CA