Server - Eugene, OR

Reporting to the General Manager and Restaurant Manager, the Server greets, seats and services guests in a friendly and courteous manner, takes and delivers orders, suggestively sells, receives payment and assists other service personnel as needed to provide total guest satisfaction. Responds to and addresses guests concerns in a timely and courteous manner.

Essential Duties & Responsibilities include, but not limited to the following. Other duties may be assigned to meet business needs.

• Promotes Company Mission, Vision and Core Values.
• Demonstrates a sense of urgency when serving guests; meets service cycle timing standards.
• Greets guests immediately upon arrival and acknowledges them at departure.
• Assists with guests seating, utilizing proper arrival order and rotation procedures; assists with any special needs.
• Suggestively sells and achieves guest check average targets.
• Accurately enters orders on the point of sale system.
• Prepares beverage orders as well as some appetizers, salads, and desserts.
• Checks prepared orders for completeness and presentation.
• Delivers food and beverage orders timely and in accordance with standards.
• Attends to guests during the entire dining experience in a prompt and courteous manner.
• Demonstrates knowledge of station and floor breakdowns.
• Possesses strong product and menu knowledge.
• Uses proper telephone etiquette; assists with “to go” orders.
• Pre-busses tables in a timely manner; clears, cleans and presets tables promptly upon guests departure.
• Addresses complaints and requests promptly in a courteous manner and notifies the supervisor of any issues.
• Demonstrates safe cash handling procedures in accordance with policy and accurately completes cash, credit card, and discount transactions.
• Willingly assists others without being asked.
• Maintains cleanliness and organization of the dining room and service area .
• Completes all required side-work, including deep cleaning assignments.
• Provides prompt and courteous service and is cordial to all team members and guests.
• Adheres to Denny’s Brand Standards and internal policies and procedures.

Employee Benefits

• We offer 401k, Medical, Dental and Vision insurance to full-time employees.
• Employee Discount - receive 50% discount on meals during your shifts
• FREE Beverages - receive free soft drinks, coffee, tea and water during your shifts
• FREE Uniform - receive a brand-new uniform at orientation
• Company-wide discount - receive a 25% discount at over 40 company-affiliated restaurants!
• Flexible Schedules - we’ll work with you because employee work/life balance matters!
• Employee Referral Bonus - refer a friend and get paid!
• Employee Assistance Program - receive confidential, personal, & web-based support on a variety of important topics such as stress management, dependent care, nutrition, legal & finances
• Advancement - On-the-job skills training to prepare employees for upward mobility opportunities

This job description is intended to describe the general nature and level of work being performed by the employees assigned to this position. It is not intended to be an exhaustive list of all duties, responsibilities or tasks which may be required to be performed in this position. Employer may amend, change, or modify the responsibilities and duties of this position to meet business needs as necessary. This job description does not constitute a contract for employment and may be changed at the discretion of the employer with or without notice.

Job Types: Full-time, Part-time

Pay: From $12.75 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Health insurance
• Paid sick time
• Referral program
• Vision insurance

Physical Setting:

• Casual dining restaurant

Schedule:

• Monday to Friday
• Weekend availability

Supplemental Pay:

• Tips

Work Location: One location