Customer Service Representative

dentistryforchildren
Anaheim, CA Full Time
POSTED ON 2/14/2023 CLOSED ON 2/17/2023

What are the responsibilities and job description for the Customer Service Representative position at dentistryforchildren?

Keeping customers happy is a critical part of any strategy for business growth. And central to that effort are your frontline customer service representatives. The ability to actively listen to customers when they relay issues or complaints and then to develop creative solutions are essential skills — and not always easy to find.

Customer Service Representative Job Responsibilities:
Serves customers by providing product and service information and resolving product and service problems.

Attracts potential customers by answering product and service questions and suggesting information about other products and services.

Opens customer accounts by recording account information.

Maintains customer records by updating account information.

Resolves product or service problems by clarifying the customer’s complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment, and following up to ensure resolution.

Maintains financial accounts by processing customer adjustments.

Recommends potential products or services to management by collecting customer information and analyzing customer needs.

Prepares product or service reports by collecting and analyzing customer information.

Contributes to team effort by accomplishing related results as needed.

Customer Service Representative Qualifications / Skills:
Customer service

Product knowledge

Market knowledge

Quality focus

Problem solving

Documentation skills

Phone skills

Listening

Resolving conflict

Analyzing information

Multi-tasking

Education, Experience, and Licensing Requirements:
University/college degree is an asset

Familiarity with office software and phone systems a plus

Previous experience, especially in particular industry, preferred

Why should YOU join our team:
$500 bonus opportunity after New Hire Introductory Period!

A comfortable and safe work environment

6 Paid Holidays Paid Day off for your Birthday!

Fun Monthly Performance Incentives

A Growing Client Base

Paid Training

Professional Development Opportunities

Referral Bonuses

Access to all required software

Work-Life Balance

Office hours - Monday-Friday (8am-5pm) EST, CST, MST, PST

Paid Vacation

Work with a great team of like minded professionals across the country

Family Owned and Operated business - We value our team members
Customer Service Representative
Ultimate -
Anaheim, CA
AT&T Customer Service Representative
Venatic, Inc -
Corona, CA
Customer Service Representative (CSR)
Clear Concepts Management -
Anaheim, CA

For Employer
Looking for Real-time Job Posting Salary Data?
Keep a pulse on the job market with advanced job matching technology.
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Customer Service Representative?

Sign up to receive alerts about other jobs on the Customer Service Representative career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$27,870 - $34,031
Income Estimation: 
$28,274 - $36,496
Income Estimation: 
$35,890 - $44,977
Income Estimation: 
$41,424 - $52,960
Income Estimation: 
$28,270 - $36,482
Income Estimation: 
$28,274 - $36,496

Sign up to receive alerts about other jobs with skills like those required for the Customer Service Representative.

Click the checkbox next to the jobs that you are interested in.

  • Customer Complaint Resolution Skill

    • Income Estimation: $28,270 - $36,482
    • Income Estimation: $29,421 - $36,515
  • Customer Interaction Skill

    • Income Estimation: $35,323 - $45,671
    • Income Estimation: $36,307 - $44,725
This job has expired.
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Not the job you're looking for? Here are some other Customer Service Representative jobs in the Anaheim, CA area that may be a better fit.

Customer Service Representative

Service Champions Inc, Brea, CA

Regional Inside Sales Representative

Atlas Copco Compressors LLC -North America Customer Center, Cerritos, CA