What are the responsibilities and job description for the Front Desk Assistant position at DePaul?
The DePaul Port Byron Apartments are now hiring a Front Desk Assistant! The Front Desk Assistant welcomes all guests and assists them with their needs in a kind and courteous manner. Keyboard skills and a knowledge of general office procedures required. Must have an ability to interact in a positive manner with staff, residents and guests.
Why work for DePaul?
- Make a positive difference in someone's life
- Supportive work environment
- We value diversity
- Opportunity for professional development and career advancement
- Excellent benefits and competitive wages
- Respects and maintains Residents’ rights and confidentiality.
- Greet and welcome guests, residents, families, and service providers in a prompt, caring and positive manner.
- Perform required screening of all individuals for safe entry into the facility.
- Ability to communicate effectively with persons speaking English and respond to requests promptly and cheerfully.
- Receive all incoming calls and route them appropriately. Document accurate messages for staff whenever they are unavailable to take calls.
- Assist in scheduling appointments and tours. Provide tours of the building to families and potential residents as needed or requested by supervisor.
- Assist tenants, vendors, staff, and visitors as needed by connecting with appropriate persons or items they are on site for.
- Knowledgeable of site specifics to provide appropriate answers if staff are unavailable.
- Assist with common space activities, events and set up as needed.
- Maintain a neat and welcoming environment within the reception area.
- Receive applications via walk-ins and route them appropriately.
- Walk around site for rounds to ensure doors are closed and lights are off in unused rooms, and common areas are clean & organized.
- Assist in performing clerical duties to aid in the effective and efficient operation of programs, including scheduling of community space and transportation needs of tenants.
- Driving or transporting Residents or Tenants as needed/requested.
- Attend staff meetings, in-services, and trainings as requested or required.
- Perform any other duties necessary for the effective and efficient operation of the community.
Education: High School diploma with training in a business office setting preferred. Notary Public preferred.
Other: Valid New York State driver’s license that meets the qualifications set by agency’s clean driving record policy.
Experience: Microsoft Office skills and a knowledge of general office procedures required. Ability to interact in a positive manner with staff, residents, and guests
Salary : $32,200 - $40,700
