WHY JOIN?
At Deputy we’re on a mission to change the way the world works & we are looking for fantastic people to help us do that. Our mission is to simplify shift work, with a future state vision to enable thriving workplaces in every community.
Deputy is a SaaS Workforce Management Product company. HQ'd in Sydney (AU), with offices in Melbourne, London (UK), Atlanta and San Francisco (USA). We’ve helped hundreds of thousands of people across all industries in 70 countries save time and money managing their hourly workforce so they can focus on what they do best, and be amazing.
Currently, our employees are predominately working from home and this role will also be remote for the time being. We anticipate employees will be returning to the office, in a flexible capacity, during 2022 as appropriate & when it is safe to do so.
You do not need to match every listed expectation to apply for this position. Here at Deputy, we know that diverse perspectives foster the innovation we need to be successful, and we are committed to building a team that encompasses a variety of backgrounds, experiences, and skills.
THE ROLE
As part of the Technical Support Team, you will be required to work closely with the Sales/Partner Team and Product Management Team to provide product knowledge, configuration assistance, and second level technical support to Deputy’s customer base.
As a Tier II Engineer and the first escalated contact for Customer queries, you support the Deputy ecosystem as well as the related Integrations that work with it. You will work hand in hand with the different Support teams as well as the established Tier II team.
This role is frontend user support with the opportunity to learn backend systems, and expand long term into a Tier III Support Engineer.
\nPERKS
Deputy UK is a great collaborative environment
Fora space in Shoreditch with free events, networking, yoga classes and snacks
Employee Stock ownership from Day 1.
Annual professional development budget.
Private health and dental insurance.
WHY JOIN DEPUTY?
Deputy bring in $81M series B
No. 5 on Forbes Cloud 100 for 2018: Rising stars
Why IVP invested in Deputy
Check out why our customers love us GetApp and G2Crowd.
Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills.
Interested? Apply now
Click the checkbox next to the jobs that you are interested in.
Building Codes and Regulations Skill
Construction Site Inspection Skill
SMS Data Products Group, Inc., Los Angeles, CA
SMS Data Products Group, Inc., California, CA