Aesthetic Receptionist

We are seeking a responsible and motivated Aesthetic Receptionist that will work closely with the department manager. The applicant must have a positive team attitude and exhibit excellence in Customer Service. The Aesthetic Department is a service line where customers expect exemplary service from knowledgeable personnel. The Aesthetic Receptionist is a part of the Aesthetics team and must be prepared to assume additional responsibilities during peak times.

Aesthetic Front Office Responsibilities:

• Serves patients by greeting and helping them, scheduling appointments, and maintaining records and accounts
• Welcomes customers and visitors in person or on the telephone, and answering or referring inquiries
• Optimizes patients’ satisfaction, provider time, and treatment room utilization by scheduling appointment in person or by telephone
• Keeps patient appointments on schedule by notifying provider of patient’s arrival, reviewing service delivery compared to schedule, and reminding providers of service delays
• Comforts patients by anticipating patients’ anxieties, answering patients’ questions, and maintaining the reception area
• Ensures availability of treatment information by filing and retrieving patient records
• Maintains patient accounts by obtaining, recording, and updating personal and financial information
• Obtains revenue by recording and updating financial information, recording and collecting patient charges, controlling credit extended to patients
• Maintains business office inventory and equipment by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies, and verifying receipt of supplies
• Protects patients’ rights by maintaining confidentiality of medical, persona, and financial information
• Maintains operations by following policies and procedures, reporting needed changes
• Contributes to team effort by accomplishing related results as needed

Aesthetic Front Office Skills/Qualifications:

• Multi-tasking
• Flexibility
• Telephone skills
• Customer Service
• Time Management
• Organization
• Attention to detail
• Scheduling
• Professionalism
• Quality Focus

Education, Experience, and Licensing Requirements:

• Highschool Diploma required
• University/college degree is preferred
• Familiarity with phone systems
• Previous experience with Microsoft Office software preferred

Work Remotely

Job Type: Full-time

Pay: $19.00 - $21.00 per hour

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Clinic

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Longmont, CO 80501: Reliably commute or planning to relocate before starting work (Required)

Experience:

• Customer service: 1 year (Required)
• Medical receptionist: 1 year (Required)

Work Location: In person

Salary : $19 - $21