Office Administrator

Essential Duties and Responsibilities:

· Oversees and manages the day-to-day operations of the office.

· Serves as first point of contact and supervises all staff at assigned location(s).

· Holds staff accountable to company policies and procedures.

· Ensures all staff are held accountable to performing job duties as outlined in job descriptions.

· Ensures processes and resources are in place in order to deliver the highest level of patient care.

· Independently remedies non-emergent patient concerns.

· Models appropriate professional behavior, with all patients, vendors, staff, providers, etc.-by phone, in person, and email, and ensures similar conduct throughout the staff.

· Maintains facilities and equipment to the highest of standards; elevates issues, when appropriate.

· Implements, directs and adheres to the policies, protocols and procedures of the practice.

· Executes and participates in meetings; communicates any changes and/or additions to the practice and all departments. Addresses issues and congratulates successes.

· Assists DSG management with day-to-day projects, while informing them of any challenges or concerns in the practice that need further assistance.

· Facilitates and ensures staff attendance and participation in trainings/meetings provided by Administration or vendors.

· Ensures effective communication between staff, Dermatology, Spa and Medical Providers.

· Oversees and directs inventory levels for office, medical, spa, retail and cosmetic supplies.

· Oversees all departments and regulates hours that are being worked by personnel: Time Clock, Absentee, Downtime and Schedule Management.

· Ensures acceptance of monies are deposited in the correct bank account.

· Ensures accuracies of the personnel’s daily work, duties, tasks and responsibilities.

· Facilitates, attends and participates in events at the direction of Director of Derm Operations, Director of Spa Operations, and Marketing Director.

· Provides support for Human Resources: interview, hire, implement necessary disciplinary actions, and termination.

· Facilitates onboarding and training of new employees in a way that ensures their success.

· Develops and maintains an independent and proactive approach to local problem solving and leadership.

· Discovers, develops, and maintains consistent communication with referral sources.

· Conducts regular on-site visits to current and potential physician referral offices.

· Connects the providers to speaking/networking/skin cancer screening opportunities in the community to grow awareness of the Practice.

· Proactively pursues opportunities to grow Practice(s) and meet budgeted expectations.

· Maintains strict confidentiality.

· Performs other related duties as assigned.

Education and/or Experience Requirements:

• Bachelor’s Degree preferred.
• 5 years Supervisory experience preferred.

Job Type: Full-time

Pay: $35,135.14 - $55,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Work Location: In person

Salary : $35,135 - $55,000