What are the responsibilities and job description for the Service Advisor/Writer position at Derrow Shirkey Ford?
We are currently seeking an Automotive Service Advisor to join our team of professionals. As an Automotive Service Advisor, you will be responsible for providing customers with vehicle maintenance and service solutions, ensuring exceptional customer service and maximizing sales and profits.
Key Responsibilities:
- Greet customers and assess their service needs
- Recommend maintenance and repair services based on customer needs
- Prepare accurate estimates and invoices for service work
- Coordinate with technicians to ensure timely completion of service work
- Provide exceptional customer service at all times
- Generate and follow up on leads for potential business opportunities
- Suggest and sell additional products and services that may benefit the customer
Qualifications:
- High school diploma or equivalent
- Minimum of 2 years of experience in a customer service or automotive-related position
- Excellent communication and customer service skills
- Strong organizational and multitasking abilities
- Knowledge of automotive systems, parts and repair processes
- Ability to work in a fast-paced environment
- Knowledge of Dealertrack or another automotive dealership software preferred
If you’re looking to advance your career and become an integral member of our team, then this is the opportunity for you. We offer a comprehensive benefits package, competitive salary, and great working conditions.
Job Type: Full-time
Pay: $25,000.00 - $50,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- On-the-job training
- Paid time off
- Vision insurance
Experience level:
- 2 years
Shift:
- Day shift
- No nights
Weekly day range:
- Monday to Friday
- No weekends
Work setting:
- In-person
Ability to commute/relocate:
- Montpelier, OH 43543: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person
Salary : $25,000 - $50,000