What are the responsibilities and job description for the Sales Manager position at Des Moines Sheraton?
Hotel: Des Moines Sheraton Job Description Profile: Telecommute: No Bonus Eligible: Yes Direct Reports: No Reports To: General Manager Primary Purpose: The primary purpose of the Sales Manager is generation of revenue through direct sales activities for assigned market segment of the hotel. Work Performed: The Sales Manager will be tasked with the following duties, responsibilities, and assignments: Solicit, negotiate and confirm new and repeat business through various efforts to maximize revenues to meet/exceed individual revenue goals; Prepare and execute sales contracts, event orders, group resumes to ensure quality product delivery and customer satisfaction; Coordinate all function details with clients to include but not limited to space requirements, meeting times, equipment, menus, billing, etc.; Develop and complete monthly SMART plan documenting measurable goals and action plans to ensure access; Identify potential customers, accounts and markets, develop new business, and cultivate existing relationships using sales activities to achieve the assigned revenue goal; Navigate through the sales process including qualifying, negotiating, closing and detailing group and/or catering leads; Review, evaluate and execute sales contracts with customers; Develop and maintain a file and trace system to ensure all sales call activity is defined, traced, and updated in an organized manner; Any and all other work as required to complete the primary purpose of the position. Qualifications: Required Prior Experience: 1-2 years of experience in Event Services, Banquet, Hotel Sales, Marketing or equivalent education and experience Required Education: High School Diploma or Equivalent Preferred Education: 2 years of college or 2 years in a sales& marketing, front office, or other supervisory position Required Technology: Proficient in Microsoft Office Preferred Technology: Experience with Delphi, FDC, and/or Marriott CI/TY Physical: 8 hours sitting at a desk and computer Other: Excellent written and oral communication skills Competencies: (38) Organizational Agility Knowledgeable about how organizations work; knows how to get things done both through formal channels and the informal network; understands the origin and reasoning behind key policies, practices, and procedures; understands the cultures of organizations. (37) Negotiating Can negotiate skillfully in tough situations with both internal and external groups; can settle differences with minimum noise; can win concessions without damaging relationships, can be both direct and forceful as well as diplomatic; gains trust quickly of other parties to the negotiations; has a good sense of timing. (15) Customer Focus Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect. In addition to competitive compensation packages, Atrium Hospitality offers competitive benefits packages; 401k; tuition reimbursement; commissions for referred and booked hotel business; as well as discounted rates at any of our hotels for associates, their immediate family members and friends. Our associates and leaders are driven everyday to make Atrium Hospitality a great place to work and grow. Come grow with us! EOE, including disability/vets Empleador con igualdad de oportunidades, incluidos personas con discapacidad y veteranos
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