Program Manager

Design Science is a human factors research firm, founded in 1991. Our mission is to amplify the needs of patients, their caregivers, and healthcare professionals in order to cultivate the advancement of healthcare technology. We do this in partnership with some of the world’s leading medical device and pharmaceutical companies, harnessing the skills of members of our organization in human factors research, design, and video to collect important insights about how users interact with medical products. Research results in outcomes like easier and faster therapies, and ultimately, a better quality of life for patients.

Design Science is headquartered in the heart of Philadelphia, PA, with newly opened offices in Evanston, IL and Munich, Germany. We have over 30 employees working across our three locations. Our team is made up of diverse, talented, caring individuals who value socially impactful work in a collaborative culture. We offer the opportunity to grow as a professional, experiencing a wide variety of projects and clients in a growing organization.

Overview:

Design Science is looking for a Program Manager to lead and manage multiple projects for a consulting organization dedicated serving insuring the safety and usability of medical device for patients, caregivers and healthcare professionals. The Program Manager will act as consistent point-of-contact for Design Science clients. Program Managers monitor project execution, including establishing internal and external timelines, tracking milestones, managing budgets/invoicing, and to ensure that client expectations are met and exceeded. Program Managers also play a role in the creation and review of office-wide policies and procedures and assist with implementation of these standards among staff.

Primary Responsibilities:

• Project management
• Proposal writing / execution
• Kickoff meetings
• Client entertainment
• Deliverable planning
• Client presentations
• Project budget review / invoicing
• Addendum requests / billing issue mediation
• Participation in planning meetings

  Secondary Responsibilities:

• Participant recruitment management
• Hospitality during study
• Equipment mgmt. (inventory, purchasing)

Essential Requirements:

• Bachelor’s degree in engineering, business (or MBA, MPM) or related field (i.e., product design and development).

• Minimum 2 years of project/program management experience. Strong knowledge of project management methods, practices, and techniques.
• Strong leadership: Effective leadership to manage and motivate multiple clients and teams. Proven track-record of ability to successfully lead a team towards a common goal.

• Finance: Ability to coordinate with accounting for expense tracking, invoicing, and managing the program budget.
• Excellent communication: Demonstrated effective communication with a wide range of different roles such as software development, mechanical and electrical engineering, industrial design, visual design, and marketing. Strong writing and presentation skills.
• Organization: Excellent organizational and planning skills to successfully manage multiple projects and teams.
• Strategic skills: Ability to align a program’s goals with the organization’s goals and strategies at all times. In addition, ability to be flexible and constantly formulate plans to keep programs within scope, budget and limited timeframes, which also requires strategic thinking.
• Ability to work full time at Design Science Evanston, IL office and to travel 20-30% of the time, domestically and internationally.
• Willingness to undergo background checks and drug/health screenings as required.

Additional Desired Skills and Experience:

• Experience with the design of medical devices and FDA regulations for medical devices.

Here’s what we’re offering:

• Full-time, salaried, exempt position
• Compensation commensurate with experience
• Benefits: Fully Paid Health, dental, vision, disability, and life insurance(s), 401k with match, 20 days PTO to start, paid holidays, medical, dependent care and commuter/parking FSA, work from home and flex work options, and more!

Resume / cover letter required.

EOE

Minorities, Females, Individuals with Disabilities and Veterans are strongly encouraged to apply. Design Science celebrates the equal exchange of ideas and opinions from a wide range of backgrounds and experiences shared by our colleagues in Evanston, Philadelphia and Munich.

Visit our website / blog at www.dscience.com for more information, or check us out on social media @designscience.