What are the responsibilities and job description for the Assistant Manager position at Destination Pet LLC?
Description
Welcome to your next destination! We are Destination Pet, a nationwide company founded in 2016 by a team of professionals who have more than a century of combined experience and innovation in the pet services industry. These services include everything from day care to boarding, training to grooming, and home care to veterinary care. Our mission is to elevate the love and lives of pet families!
We are looking for an Assistant Manager to Join Our Pack at Destination Pet of Woodstock!
Perks: Free Pet Insurance, 401(k) match, Free Pet Boarding, and Opportunities to Grow!
Requirements
Core Responsibilities:
- Supports Mission, Vision and Values of Destination Pet.
- Supervise and assist team of animal care technicians and customer service representatives.
- Adjust daily schedule for shift personnel to ensure optimal efficiency.
- Train and evaluate employees.
- Resolve escalated customer complaints.
- Set up evaluations of new dogs.
- Maintain a positive work setting.
- Serve as the manager onsite when General Manager is not available.
- Ensures that bank deposits are completed as needed.
- Performs other duties as assigned.
Expertise & Experience:
- Previous experience with animals or customer service.
- Previous leadership/management experience
- Ability to thrive in a fast-paced environment.
- Excellent written and communication skills
- Strong leadership qualities and previous management/leadership experience
- Must be available to work flexible hours including weekends and holidays as needed.
Physical:
· Must frequently lift 40 pounds.
· Must be able to be on feet eight hours per day.
· Must be able to stand, walk and climb stairs frequently.
· Must be able to handle dogs on leashes.
· Must be able to work in an environment with exposure to disinfectant/sanitation chemicals, animal dander and excretions.
Travel
· Minimum travel may be required for training purposes.
