Business Insights Analyst

Company Description

Job Description

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Job Description

Essential Job Functions:

• Take a consultative approach with functional partners to understand business questions and define expected deliverables
• Identify appropriate data sources, perform meaningful analysis, and derive insights
• Partner with teammates on data & insight validation
• Present findings and applicable recommendations to key stakeholders
• Build a scalable and/or repeatable analytics process to support ongoing & future needs
• Deliver dashboards and reporting as needed across the customer lifecycle
• Maintain documentation on analytics processes
• Provide input and recommendations regarding data definitions, data transformations, and data tables
• Stay abreast of technical solutions and provide input on potential tools to improve efficiency and performance
• Maintain a broad understanding of Marketing, Sales, Customer Success, and Operations tools and processes, as well as the greater Payrix ecosystem and product suite

What You Bring:

• 5 years’ experience in analytics within a high-growth SaaS environment or fintech; preferably ISV and or Payment Facilitation
• Skilled in data manipulation & transformation using Alteryx, Power Query, or like tool
• Advanced data visualization experience using Quicksight, Tableau, CRM Analytics, etc.
• Working knowledge of report/dashboard building in Hubspot or SFDC
• Exceptional analytic skills with a history of delivering business impacting insights
• Works well with the ambiguity that comes with a maturing organization chartered to drive scale to support exponential growth aspirations
• Able to thrive in a fast-paced environment with the ability to adapt to changing priorities
• Demonstrates problem-solving and creative thinking
• Strong communication & presentation skills and ability to engage and collaborate at all levels of the organization
• Historical participation on complex program and/or project teams
• Strong communication, self-motivation, and interpersonal skills
• Comfortable being a SME on available analytics platforms and data models

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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