What are the responsibilities and job description for the Credit Specialist position at DHD Consulting?
Responsibilities
- Responsible for monitoring and maintaining assigned accounts
- Accountable for reducing delinquency for assigned accounts.
- Providing customer service regarding collection issues, resolve client discrepancies and short payments.
- Working with internal and external customers to resolve disputed items
- Evaluates credit reports and other customer information and provides recommendations regarding establishment of credit within the company guidelines.
- Review daily orders on hold for reasons such as delinquent balances, balances exceeding credit limits, etc. and determine whether orders can be released, or consequently set expectations as to what action items are necessary in order to resume shipping
- Use Analytical skills to review A/R aging reports and identify areas in need of concentration
- Produce ad hoc reports as required by manager
- Bachelors degree in Business or Accounting or other related degree
- General knowledge of basic accounting principles
- 1 to 3 years commercial collections experience required
- Ability to problem solve
- Excellent oral and written communication skills
- Must be able to work independently with minimal supervision
- Excellent organizational skills and interpersonal skills
- Significant experience using MS Excel and Word
- Commitment to Excellence and Teamwork
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