What are the responsibilities and job description for the Internet Sales Consultant position at Dick Hannah Ford?
Paid Time Off: We believe a healthy work life balance is crucial to an individual’s success, which is why we are proud to offer some of the most competitive PTO compensation in the industry. All new regular full-time employees begin accruing 4 hours of PTO per pay period and increases after your first year. Part-Time employees will accrue PTO at an hourly rate of .046 regardless of tenure.
Benefits: Hannah Motor Company offers a variety of health insurance benefit options for employees and their families. Available benefit options include medical, dental, vision, Health Savings account, Flexible Spending account, basic and voluntary life insurance, and short- & long-term disability. Benefit eligibility begins the first of the month following 60 days of full-time employment subject to the terms of the applicable benefit plan. Additionally, the Company offers a competitive 401k plan to assist employees with future retirement and financial planning.
Our 25-acre campus is a pinnacle in our community and the long-term success of our store is based on the "Believe in Nice" culture we have embedded in our team. If you have a success driven mindset and are nice, we will enjoy talking to you. If you have previous sales and customer service experience, then you have a solid foundation to start building on!
Responsibilities
- Responds to Internet customer inquiries and ensures that the dealership actualizes its maximum profit potential on Internet sales.
- Communicates effectively with Internet customers and prospects according to their preferred method of communication, whether by phone, by email, or in person.
- Has thorough knowledge of all dealership products and services.
- Satisfies the transportation needs of Internet-generated customers.
- Sells/leases and delivers a minimum units per month.
- Directs customers to product information resources, including those available on the Internet.
- Assists customers in selecting vehicles.
- Understands the psychology of Internet customers and works with them accordingly to draw them into the store for proper vehicle demonstration and to close the transaction.
- Checks email frequently and respond to inquiries immediately. Delivers messages intended for other departments promptly. Notifies customers that their messages have been forwarded to the appropriate personnel for prompt attention.
- Handles all Internet sales inquiries personally.
- Coordinates Internet promotions with other dealership sales promotions and advertising.
- Excellent communication skills (including listening, speaking).
- Ability to read, speak and understand English.
- Ability to interpret a variety of instructions furnished in written, oral, or schedule form.
- Ability to multitask.
- Ability to work alone, self motivate and manage one’s own time.
