What are the responsibilities and job description for the Apparel Sales & Service Teammate position at Dick's Sporting Goods?
At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.
If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!
OVERVIEW:
OVERVIEW:
Greets and engages each and every athlete within eyesight. Builds relationships with athletes through greeting, asking open ended questions, recommending product, following up and thanking/inviting back. Supports a sales and service environment by connecting with multiple athletes
Displays Service and Selling standards in alignment with company’s expectations. Displays product knowledge by offering recommendations that benefit / align with the athlete’s wants and needs that makes the athlete feel understood
Meets the athlete in their shopping journey, builds trust and value by creating a tailored and unparalleled experience that makes the athlete feel appreciated. Creates a tailored consultative experience to provide unparalleled customer service, adapting sales style appropriately. Pulls from personal experiences to recommend product that makes the athlete feel confident
Provides exceptional fitting room service by opening door, ensure fitting room is clean, checking in and offering additional recommendations that makes that athlete feel appreciated. Fully outfits athletes from head to toe with appropriate apparel and recommends footwear / other product to make them feel excited. Assists in educating other teammates by sharing new product info, conducting fit session, learning key items and understanding new technology.
Assists in recovery of the apparel department including straightening, folding, fitting room & front end go backs
Assists the Apparel Sales Prep Team and Apparel Merchandiser as needed / directed
QUALIFICATIONS:
High School Diploma or equivalent
No experience required, prior retail sales, cashier, or customer-focused experience preferred
High School Diploma or equivalent
No experience required, prior retail sales, cashier, or customer-focused experience preferred
Salary : $1 - $1,000,000
