Golf Club Technician

We’re building something new. A destination devoted to sports. A place where the community will gather and be inspired. To create this new experience, we’re building a team that will dream big, obsess over the athlete (our customer), inspire teammates and challenge every ‘normal’ thing about retail.

Golf Technician Duties:

• Create a world-class customer experience by providing passionate customer service and selling through customer engagement
• Uphold company standards for merchandise presentation of the best apparel and equipment brands in sporting goods
• Promote company programs including warranty sales, Scorecard (loyalty program), private-label credit cards, and other seasonal promotions
• Achieve sales goals through selling golf and related merchandise
• Performs golf club repairs, including but not limited to, re-gripping, re-shafting, loft and lie adjustments
• Performs club fitting and club performance modifications through use of club fitting equipment
• Provides product and service recommendations according to customer’s needs
• Manages workflow for all customer services including establishing turn-around times to meet customer’s needs

All Teammates are required to adhere to all safety policies and procedures. Additionally, as business needs arise, other tasks may become necessary.

Success Profile:

• 1-2 years of club fitting, loft/lie adjustment and/or re-gripping experience preferred
• Creates a culture that encourages a diverse and inclusive environment.
• Clear, constant and confident communication amongst teammates, athletes and management.
• Continued commitment to DICK’S Sporting Goods standards and ensuring accountability amongst teammates.
• Flexible availability – nights, weekends and holidays.
• Ability to deliver the best Athlete experience to our customers.
• Enthusiasm and passion to interact and assist others with all their sporting goods needs.
• Strong work ethic, time management skills and the ability to prioritize in a fast-paced environment.

DICK'S Sporting Goods is an Equal Opportunity Employer Committed to Inclusion and Diversity.