Quality Assurance Specialist

POSTED ON 1/1/1900 CLOSED ON 9/18/2020
Dierbergs Markets, Inc. Hired Organization Address Central Kitchen, MO Full Time

Job Posting for Quality Assurance Specialist at Dierbergs Markets, Inc.

Position Summary:

The QA Specialist is a hands-on technical position responsible for developing and monitoring the quality processes of a production plant to ensure compliance with local, state and federal food safety guidelines, standards and regulations. This position is responsible for training and overseeing plant personnel in all areas of food safety (i.e. GMP’s; SOP’s; SSOP’s; HARPC). This position will include conducting internal audits, establishing verification and validation steps for food safety processes and all required record-keeping for the QA programs. The QA Specialist will work closely with Plant Management in testing ingredients, establishing specifications, conducting shelf-life studies and monitoring the production processes to ensure they meet Quality and Food Safety standards and requirements.


Position Responsibilities:

  • Assist in the development and monitoring of the Comprehensive Food Safety Program.
  • Assist in establishing, maintaining, overseeing and enforcing all quality assurance standards and programs to assure compliance with company guidelines, local, state and federal regulations.
  • Responsible for staying up-to-date on food safety regulations and developing, implementing and maintaining programs to ensure compliance (Including, but not limited to: GMP’s; SOP’s; SSOP’s FSMA; HARPC; HACCP; Verification & Validation Steps; Food Defense). Maintain record-keeping for all required food safety programs.
  • Food Safety Training Programs: Ability to train, develop and counsel associates and managers on all quality, food safety and sanitation standards, processes and programs. Administer food safety and sanitation educational classes and monitor the training certification and verification programs.
  • Establish and maintain supplier verification programs and conduct supplier audits when requested.
  • Assist in the testing of new ingredients and recipes. Oversee product sample library of all items through shelf-life.
  • Ability to write ingredient specifications and maintain files. Monitor ingredient Certificate of Analysis requirements. Ensure incoming ingredients meet specifications and quality standards.
  • Responsible for pre-operation and internal plant audits to ensure compliance of food safety and sanitation practices as established by Plant Food Safety Plan. Oversee 3rd party audits and implement corrective actions when needed.
  • Ability to implement and maintain environmental monitoring programs.
  • Oversee Allergen, Pest Control and Chemical Control Programs.
  • Ensure food quality and consistency in accordance with standard recipes, specifications and procedures. Perform ongoing sensory taste panels for analysis of taste, texture and appearance when needed.
  • Assist in investigating and resolving food quality issues from stores or customer complaints. Maintain records and logs of all product issues and recalls.
  • Assist in establishing operating, sanitation and safety procedures for plant equipment.
  • Assist in investigating, analyzing and troubleshooting ingredient and recipe issues to determine root causes, solutions and possible re-work opportunities.
  • Carry out all reasonable requests by management to assist in any area of the plant or company as needed, including hands-on production if required during peak periods or staffing shortages.



  • Education: Technical Science Degree (Food Science degree preferred).
  • Certification as FSPCA Qualified Individual or ability to obtain certification.
  • Related experience in the areas of food science / food technology / food processing / food manufacturing preferred.
  • Experienced in Food Safety Systems and Programs, including; FSMA, GFSI, HACCP, HARPC, GMP’s, SOP’s, Plant Hygiene, Equipment Calibration, Allergens, Food Labeling, and Sanitation Practices.
  • Experience with federal and state food safety audits.
  • Strong computer skills with the ability to learn new programs and processes.
  • Must possess strong human relations skills with the ability to teach, coach and counsel associates; possess good conflict resolution skills; and the ability to work with a diverse workforce with differing backgrounds and abilities in a union environment.
  • Ability to set high standards and follow through with plant personnel directly and indirectly. Must be able to hold personnel accountable to standards and implement corrective action when necessary.
  • Must possess high degree of self-motivation, initiative and ability to work independently.
  • Demonstrates strong problem solving skills with the ability to develop new ideas and solutions to problems.
  • Excellent reading, written and oral communication skills. Ability to write detailed specs, standards and operating procedures.
  • Demonstrates effective planning and organizational skills with ability to multi-task within a fast paced environment.
  • Demonstrates a positive attitude, integrity and honesty.
  • Is open minded, flexible and highly adaptable to change with a tolerance for stress.
  • Must be able to work in various environments of the plant from freezers to 100+ degrees.
  • Must be able to stand for long periods at a time
  • Must be able to lift 40lbs
  • Flexibility in scheduling is required and may change based on production needs. Early a.m., evening and weekend hours will be required as needed.  The plant currently operates Monday through Saturday and operates on Sundays on an as needed basis only.

This description is representative only and is not exhaustive of the tasks that an associate in the position may be required to perform.

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