What are the responsibilities and job description for the Senior Product Counsel position at Digit?
The Challenge
At Digit, we are on a mission to make financial health effortless for everyone. We are building the world’s first intelligent bank account to help millions of American consumers become financially healthy. Our challenge is clear: managing personal finances is hard. As of 2019, 70% of Americans struggle with at least one aspect of financial stability and over 40% don’t have $400 in their savings account. We believe automation is our path to delivering our mission, and we are working towards it every day.
We have a collaborative, inclusive, and supportive culture and we look for people who are curious, ambitious, and mission-driven. If you're passionate about making an impact and helping real people every day we're excited to meet you!
The Role
We are looking for an experienced lawyer to help build out our Legal department as we grow our products. In this role you will spot and shepherd risk across our entire organization. You’ll be a thought partner with product managers, a regulatory lawyer who can get answers in gray areas, an issue-spotter, a sounding board for questions, and a jack-of-all trades who can learn any new skill. This role reports to our Head of Legal.
You’ll wake up and go to work (remotely or otherwise) with people who are aligned in our mission. You will own a piece of that, both in stock and in role. You will get a chance to help shape a Legal department. As we build new products, you’ll build some of it from the ground up. You’ll have voice and ownership. You’ll have a safety net when you need it, but you’ll also be able to use your past experience to spread your wings and build new things. You’ll learn a ton and join a respectful, collegial, engaging, and welcoming team that cares about responsible innovation.
Here are some ways you’ll make an impact:
- Product Development: You’ll partner with Product to drive responsible innovation. We move money, park it in safe places, open new accounts, drive investments, partner with banks, recommend portfolios, etc. We touch a little bit of everything, and you will too. You’ll need to provide the business with thoughtful, actionable, responsible guidance so that we can build products that (brace for it) INNOVATE while also staying true to our mission, our standards, and our compliance framework.
- Regulatory Advisory: You’ll get hard questions and will need to get to good answers. You’ll start with research and brainstorming. For the toughest ones, maybe you phone a friend, maybe we work with experts in the area.
- Member Complaints: You’ll review our drafted responses to member complaints. You’ll help monitor trends, recommend solutions, and work with other teams to implement them.
- Intellectual Property: You’ll help us protect our IP. We’ll train employees on protecting trade secrets and reducing IP risk.
- Marketing: Work with our marketing and product teams to review all outgoing material.
- Audits and Examinations: Provide support to Compliance, Senior Leadership, Operations, Finance, and all other departments in preparing for and executing responses for regulatory, bank partner, and other external audits and examinations.
- Education, Training, and Promoting a Culture of Compliance: Work with Compliance to develop, enhance, and deliver compliance-related training to all employees, including training specific to rules, regulations, standards, and resources, such as Annual AML, SEC Code of Ethics training.
- Other Stuff: You’ll serve as a project manager, contributor, subject matter expert and jack of all trades on all sorts of legal initiatives and projects within our Legal & Compliance team and the rest of the organization.
Are you the candidate we are looking for?
- Experience at a law firm and/or regulated company (6 years minimum) and know at least 4 of these 5 things pretty well: (1) Bank Regulatory (AML/Reg E/Disputes/GLBA/Lending/ESIGN/UDAAP/FCRA/TILA/TISA), (2) Money Movement (ACH, RTP, credit card networks, NACHA, fraud), (3) Technology (APIs, oAuth, SaaS, mobile apps, product development, information security, data storage and usage, general understanding of “full stack”), (4) marketing review (UDAAP, working with testimonials, IP issues), (5) Licensing/Regulatory Relations.
- This role involves influencing across departments, so knowing how to build trust and be a problem-solver (and come across as a problem-solver) is critical.
- You’ve partnered with Product before, hopefully by embedding in the team.
- You care about financial health, as it’s the core of what we do.
- You’re curious, like a cat. Maybe your friends even call you “Whiskers.” You hear about something you don’t know and you feel a need to learn it. You don’t need to know everything, but you will need to know how to use your resources (regulatory guidance, your network, Slack, journals, books, Bing, law firms) to find the answer to just about any question.
- You can take something complex and make it simple. You know how to pause, take a breath, and translate from lawyer-speak (e.g., all those acronyms) to something the audience in front of you will grasp.
Now for the optional stuff:
- You’ve worked with a Compliance department before and helped them structure policies or deal with complex issues.
- You’ve interfaced with and/or worked for a financial services focused Regulator (FTC, CFPB, FDIC, OCC, or state regulatory such as CA DFPI) or at a law firm doing bank advisory work.
- You’ve conducted company trainings and/or create slides without a ton of long bullet points.
- You’ve been involved in an audit and/or preparing for one (e.g., with a bank partner).
- Experience with lending regulations and closed-end and open-end lending.
- Experience with anti-fraud measures (ID verification, transaction monitoring, internal controls, Red Flags rules, anti-phishing).
- If you listen to any of the Legal podcasts (e.g., Firmly Held, Frolic and Detour, The Attractive Nuisance, Bob Loblaw’s Law Blog, Mildly Appealing), huge bonus. (None of those are real.)
Who We Are:
We want to eliminate the stress and anxiety people feel about their finances so they can focus on what’s most important in their lives. We first mastered saving for near-term goals, helping members automatically save over $7 billion. Today, we are harnessing machine learning technology to give our members the first intelligent bank account that manages all of their personal finances.
We’re committed to doing the best work of our lives together. Come see if Digit is right for you.
What We Offer You:
- Competitive salary and RSUs
- 100% paid medical, dental, & vision benefits
- 100% paid life & disability insurance
- Fertility reimbursement
- Daily lunch stipend
- Internet, commuter, and wellness benefits
- Take what you need PTO policy
- 401k plan
- Flexible, hybrid work environment
Digit is a proud equal opportunity employer and we believe that a diverse and inclusive workforce is an imperative. We welcome people of different backgrounds, genders, races, ethnicities, abilities, sexual orientations, and perspectives. We don’t discriminate based upon any protected class and we encourage candidates of all identities and backgrounds to apply. Digit considers qualified applicants regardless of criminal histories in accordance with the San Francisco Fair Chance Ordinance.
Digit is committed to providing reasonable accommodations for candidates with disabilities in our recruiting process. If you need any assistance or accommodations due to a disability, please let us know at recruiting@digit.co.
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