Quality Control Technician

Digital Control Incorporated (DCI) is the world’s leading supplier of underground locating and steering products for the horizontal directional drilling (HDD) industry. Since the introduction of this revolutionary technology 30 years ago, Digital Control has been at the forefront of trenchless technologies that enable the efficient installation of underground utilities such as fiber optic, telecom, gas, and water lines world-wide. DCI’s products are valued for their durable design, ease of use and uncompromising commitment to customer service.

We are seeking a Quality Control Technician based out of our headquarters in Kent, WA to help ensure our products continue to live up to DCI’s high standards and exceed the expectations of our global customers. You will apply your quality skills and knowledge of electronic devices to perform testing and inspection on manufactured products to ensure compliance with procedures and specifications. If you are hands-on and passionate about technology, collaboration, and continuous improvement, then DCI could be a perfect fit for you!

What You’ll Do:

• Perform inspection and testing across all stages of production as established in written procedures
• Complete product test reports, record inspection and test results in computer business systems
• Recommend modifications and improvements to quality control policies and procedures
• Identify areas for quality control improvement and propose solutions
• Contribute to continuous improvement initiative projects and test procedure updates
• Communicate ideas to improve quality, efficiency, repeatability and compliance
• Find solutions to customers concerns and feedback
• Contribute to failure analysis and root cause investigations of non-conformances and variances
• Continuing updating of job knowledge by reading technical publications, participating in seminars and other educational opportunities
• Collect and compile statistical quality data
• Engage in quality calibrations and internal audits in a professional manner
• Maintain calibration and maintenance of quality control equipment
• Proficiently use a personal computer to perform job tasks, including Microsoft Windows, Teams, SharePoint, and Office Suite
• Maintain confidential product and trade secret information
• Exemplify and contribute to a safe and healthy work environment

Who You Are:

• High school diploma or general education degree (GED) required
• Two-year technical degree or accredited apprenticeship program OR equivalent experience in a technical field
• Five years related industry experience OR three years quality control experience
• Preferred to have ASQ membership/ certifications
• Thorough understanding of methods and processes involved in manufacturing
• Knowledge of quality control standards
• Excellent interpersonal and good communication skills which include the ability to teach and explain methodologies
• Ability to interpret instructions whether written, spoken, or in a diagram
• Well skilled in quality control standards, processes, and also statistical techniques
• Self-directed and able to work independently as well as with a team
• Must be self-motivated and have a strong ability to balance multiple priorities
• Strong ability to communicate and collaborate with personnel across all levels of the organization
• Pay attention to details in order not to lose sight of anything, no matter how minute
• High sense to maintain confidential product and trade secrets information
• Required to lift 5-10 pounds repetitively
• Willing to work outside as needed, position requires some time testing outdoors, year-round

• Unparalleled health benefits (PPO plan with no deductibles, no co-pays, DCI covers 99% of costs)
• Quarterly bonuses: we all share in the success of the company.
• Professional development
• 401k match (3% match from DCI regardless of participation, 5% maximum match, 100% vested immediately)
• 22 days PTO
• Dog-friendly work environment
• Parental leave
• Company covers 100% of payroll taxes for state family medical leave.
• 11 annual paid holidays plus 1 floating holiday
• Winter break (we are closed the last week of each year)
• Free convenient parking and commuter benefits
• Located in a quiet business park near walking trail.

Compensation:

• DCI is proud to offer comprehensive compensation packages including competitive base pay and discretionary quarterly profit-sharing bonuses to all part-time and full-time team members. Base pay is reviewed at a minimum on an annual basis.
• Pay range: $41,600 - $51,300 per year. Factors considered for pay include the level of skill, experience, training, external market factors, and internal value.
• Profit sharing bonus: Over the last 3 years, quarterly bonuses ranged between 12% and 27%. Future bonuses could be higher or lower depending on company profits.

Why DCI?

Work hard, play often... DCI employees are innovative and creative. Our open (forest-like) work environment creates free flowing conversations across all functions. We have gaming days; Lego challenges and ping pong matches to build on our creativity when one hits a roadblock. If that is not enough, our employees bring their four-legged companions (dogs) to work and can take them for a walk around the Green River trail.

DCI takes pride in caring a lot about our employees. We believe that employees should not be burdened with benefits expenses, so we provide lucrative health care plans unmatched in most other companies. We also like to eat at DCI and find any excuse to celebrate the most random holidays (Pi Day, Chocolate Ice Cream Day, etc.) We have monthly catered lunches, a fully stocked snack area, sporting tickets, wellness competitions, and most importantly a team of people who will tell you that DCI is the best place they've ever worked. This is evident by our long service team and low turnover.

We Celebrate Inclusion:

DCI is an equal opportunity employer. Employment at DCI is based solely on a person's merit and qualifications directly related to professional competence. DCI does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.

It is DCI’s policy to comply with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. The Company's EEO policy includes the full & complete support of the Company and all levels of leadership. Because it's just the right thing to do. We hope you think so, too.

Salary : $41,600 - $51,300