What are the responsibilities and job description for the Front Desk Agent position at DILLON BEACH RESORT?
Dillon Beach Resort sits on 55-coastal acres on the Marin-Sonoma Count Line. Dillon Beach Resort consists of a mile-long private beach, fifteen tiny homes and cabins, a general store selling everything from eggs and milk to hand-crafted art pieces, and specialized merchandise.
As we embark upon this journey to revitalize and rejuvenate this historical site, we are seeking gracious and hospitable team members to act not only as ambassadors for Dillon Beach Resort, but also as responsible stewards of this stretch of California coastline.
This is a dual-role position that combines the responsibilities of lodging and hospitality operations with assisting in event execution. This hybrid role requires a customer-focused individual who is organized, detail-oriented, and capable of multitasking.
Key Responsibilities:
Front Desk Duties:
- Greet and check-in guests
- Manage reservations, cancellations, and modifications
- Handle guest inquiries, complaints, and requests promptly and efficiently
- Process payments and maintain accurate records
- Coordinate with housekeeping and maintenance teams
Events Assistance:
- Assist in planning, coordinating, and executing events as Events Manager needs
- Communicate with clients to understand their event needs and preferences
- Help set up and break down event spaces
- Coordinate with vendors and service providers to ensure timely delivery and setup
- Ensure all events run smoothly and guests have a positive experience
Qualifications:
- High school diploma or equivalent.
- Additional education or experience in hospitality management required
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
Available shifts and compensation: We have available shifts all days of the week. Compensation is $22.00 - $28.00/hour.
About DILLON BEACH RESORT: Dillon Beach Resort sits on 55 coastal acres on the Marin-Sonoma County Line, between the mouth of Tomales and the entrance to Bodega Bay. Views of the magnificent Point Reyes Peninsula can be enjoyed from any vantage point on the property, which features almost a mile of private beach that we work to preserve and protect. The historic inn was built in the late 1800s and has only changed hands three times in over 130 years - most recently into the care of a small group of native Marin County families dedicated to breathing new life and love into this special place to eat, play stay. Join us for a meal at Dillon Beach Coastal Kitchen, shop a curated selection of local wares at the General Store, rent surf boards and other adventure aids at our Surf Shack, or do it all & call Dillon Beach home for a while in one of our tiny homes or ocean view cabins. Learn more about us at www.dillonbeachresort.com.
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Salary : $22 - $28