QC/Fulfillment Specialist - Second shift

Looking for a change in work environment? Family owned since 1986, DMM is an award-winning leader in the print technology and direct mail business. We are currently looking to add to our digital print team. No experience necessary, we will provide everything you need to be successful. We offer great benefits, competitive pay, paid training, and lots of paid time off. All you need is a positive attitude, a desire to learn new things, and a sense of humor. Join us!

Schedule: Monday - Friday 3pm - 12am. Voluntary OT available!

Position Overview

The Quality Control Coordinator is responsible for ensuring that all work orders/projects/jobs meet job specifications while adhering to company/client quality standards. This position supervises the training and overall quality initiatives for the company.

Duties / Responsibilities

• Checks all materials to LIS sheets
• Ensures that names and addresses shows through windows
• Establishes quality of finished product
• Interacts with Production Managers on issues related to quality
• Oversee inspection throughout production cycle
• Signs off on work order/green sheets
• Develops and/or adapts quality and inspection equipment to meet quality control standards, makes suggestions with regards to procedures, standards and equipment to facilitate work and maintain product quality
• Analyzes facts or circumstances surrounding individual problems to determine what action should be taken within the limits of standard practices. Coordinates monthly internal audits including gathering data, creating action plans, and generating solutions
• Develops, with Production Manager, re-training for operator errors. Investigates and determines cause of faulty work and consults and advises production supervisors as to corrective/re-training measures.
• Conducts random quality control checks, following company guidelines/standards
• Provides employees with guidance in handling difficult or complex problems, or in resolving escalated quality issues and complaints
• Ensures correct materials are being utilized specific to the job
• Participates in cross-training with an open and positive attitude
• Check letter folds and print quality to ensure postage and dates are accurate
• Retrieves print jobs from DPA
• Assists in setting up insert machines according to work order specifications
• Ensures inventory is met to meet job specifications
• Coordinates with Client Services and orders stock/supplies for jobs
• Miscellaneous duties as assigned to help DMM attain its goals.

Education and Experience

• High School Diploma or general education degree (GED) required.
• Quality control experience in a manufacturing environment preferred.
• Proficient computer skills and aptitude.
• Knowledge of postal rates and regulations is desirable.
• Intermediate PC skills (Microsoft Office, Excel, and Word preferred).

Physical Requirements

• Ability to lift up to 50 lbs.
• Ability to stand up to 10 hours each day.
• Periodic physical activity requires walking, climbing, bending, standing, pushing, pulling, lifting, and stooping.

Work Environment

• Normal exposure to office, manufacturing, and warehouse environment.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with this position. While it is intended to accurately reflect the position activities and requirements, Direct Mail of Maine, Inc. reserves the right to modify, add or remove duties and assign other duties as necessary.

External and internal applicants, as well as position incumbents who become disabled as defined under the Americans with Disabilities Act (ADA), must be able to perform the essential job functions (as listed here) either unaided or with the assistance of a reasonable accommodation to be determined by management on a case-by-case basis.