What are the responsibilities and job description for the Operations Manager position at Discover Sarasota Tours?
About us
Discover Sarasota Tours is a small business in Sarasota, FL. We are professional, innovative, fun and our goal is to Discover Sarasota Tours offers 15 different entertaining and informative trolley or van tours of Sarasota's most interesting people, places, history and culture..
Our work environment includes:
- Modern office setting
The Operations Manager is a new part time role for our growing tour company. We offer 15 different entertaining and informative tours of downtown Sarasota in our enclosed trolley or van. This position will be the onsite manager for all tour operations overseeing front desk staff, drivers and tour guides. Flexible schedule is required as it will match our seasonal traffic and tour times. Generally, the position will range from 20-30 hours a week with slower periods in summer and fall. The shifts will be: Mondays 9-3, Tuesdays 9-3, Thursdays 9-3, Fridays 9-3, Saturdays 5-9 and occasional Sunday afternoons as fill in. You will be running the front desk at times, managing the ticket call line at others, assisting with inventory, overseeing driver forms and vehicle maintenance schedule, scheduling, training, customer services responses, gift shop sales, ice cream sales and other as assigned. You will report to the owner. We are looking for people with strong customer service background, excellent interpersonal skills, strong organizational ability, reliability, desire to work and grow with us, fun upbeat attitude, local knowledge of Sarasota history and neighborhoods, and great understanding of events, tours, with experience working in a box office, arts organization, attraction or other type of event focused business.
Job Types: Part-time, Contract
Pay: From $20.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus pay
- Tips
COVID-19 considerations:
we do not require any precautions unless you require them for your own safety.
Ability to commute/relocate:
- Sarasota, FL 34236: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Required)
Language:
- English (Required)
Shift availability:
- Day Shift (Required)
- Night Shift (Required)
Work Location: One location
Salary : $20