Patient Intake Representative

The Clinical Intake Coordinator is responsible for coordinating admissions with the admissions’ department and the facility. They also will support the client and his/her support system through the onsite assessment and admission process. The Clinical Intake Coordinator is also responsible for supporting with groups, meals, and milieu support, as assigned by the Program Director.

Responsibilities

• Works closely with the admissions’ department to schedule admission times, schedule tours and assessments, and coordinate the intake process with the program.
• Oversee the client intake process, complete initial assessments with the client and support system, complete related paperwork, and send all necessary information to the home office.
• Based on the initial assessment, provide a preliminary diagnosis and communicate this to the Primary Therapist for each client.
• Support the client and support system during their first week in program to ensure a smooth transition and answer any questions. Call individual and support system (if have releases of information) during the first week for a check-in.
• Call referring treatment team and outpatient treatment team members (with releases of information) upon admission.
• Provide in person pre-admission assessments and recommend level of care.
• Conduct facility tours as needed to prospective clients and/or support systems.
• Facilitate groups and provide meal support, as needed or assigned by the Program Director or Facility Manager.
• Support in managing the milieu and oversee client activities and interactions.
• Serve as a positive role model to staff, clients, employees, and guests through a positive, caring and professional attitude.
• Comply with the dress code.
• Complete tasks in a timely and accurate manner.
• Establish and achieves realistic goals within the position.
• Maintain the confidential nature of Outpatient Programming and related activities.
• When needed, travel to other facilities to attend trainings or provide assistance.

This is a full time, M-F position at our San Diego outpatient program. For a virtual tour of the facility, please visit our website at discoverymood.com.

• Master’s degree or higher
• Licensed or license eligible in related field (LMFT, LCSW, LPCC)
• One-year experience preferred working in mental health, counseling, or eating disorders field.
• Must possess a current Driver’s License in good standing
• Able to demonstrate an understanding of mental health, the recovery process and the requirements for sustained recovery.
• Ability to manage crisis and utilize crisis interventions.
• Able to present and manage cases in a knowledgeable and professional manner to obtain a length of stay that allows enough time for resident to make sufficient gains so that sustained post-discharge progress can occur.
• Documents clearly and efficiently.

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/