Program Administrator - Mental Health, Outpatient

At Discovery Mood & Anxiety Program you will have the opportunity to work closely within a team of professionals consisting of mental health experts, all dedicated to promoting lasting health and healing. Clinical supervision and guidance are provided on total client care and therapeutic milieu management, as well as career growth and personal development oversight. You will develop an individualized growth plan which will help you develop your professional skills and career objectives.

If you are looking for an organization that thrives on growth, celebrates diversity of thought, and rewards passionate execution, you’ve come to the right place. Because we put clients first, it is our honor to support and reward those who serve them.

The Program Administrator (PA) is responsible for the supervision and management of the treatment program, facility, staff and patients; consults with the Clinical Supervisor and Division Leadership weekly and on an as needed basis to ensure services, program functioning and patient treatment are being conducted in a manner consistent with Discovery’s mission statement and values.

Responsibilities

• Oversees all aspects of the programs functioning except clinical supervision to ensure quality and initiates any quality improvement that may be necessary.
• Supervise weekly Treatment Team Meetings to ensure consistent and effective communication between treatment team members, proper oversight of patient development and progress and to ensure a team approach is utilized in the treatment of our patients.
• Monitor and assess staff morale and build team spirit and continuity. Intervene and address any staff related issues that may come forth.
• Participate in the interview process in a collaborative fashion to determine the appropriateness and qualifications of prospective staff members.
• To provide adequate and ongoing training of facility employees, and sufficient oversight/supervision to ensure that all services are in keeping with the Discovery Mission Statement.
• Provide bi-monthly in-service trainings to all mental health Tech treatment staff. Areas of development and in-service training include but are not limited to:
• Behavioral modification
• Group Therapy
• Milieu Management
• Communication Skills
• Evaluate and apprise each member of the professional staff (in conjunction with the clinical supervisor for clinical team), completes a written narrative clearly identifying strengths, weaknesses, and goals for the coming year. These reviews to be completed after the first three months of employment and yearly thereafter.
• Contributes to effective teamwork by working independently with staff to combine their skills and energies in a focused manner in keeping with the Discovery Mission Statement.
• Keeps in contact with the clinical supervisors to ensure they are overseeing therapist process of utilization review and assisting in the process of assuring that all patients stays are covered in some way (i.e. insurance, private pay, etc).
• Ensure full adherence to the policy and procedure manual and that 100% or staff are up to date on reading and signing off on each new policy. Ensure adherence to health code policies, JACHO and licensing regulations. Provide oversight of any/all audits as necessary.
• Works with staff to arrange coverage of all shifts. Ensure that adequate staffing is provided for shifts. Adjust staffing to match census when necessary.
• Serves as a positive role model to treatment staff, patients, employees, and guests by maintaining a positive, caring and professional attitude.
• Participates in the marketing plan as requested. Maintaining collaborative relationships with outpatient treatment team professionals. Conducting facility tours for professionals in the community or families as necessary.
• Providing on-call support in conjunction with clinical staff and providing ultimate oversight when necessary.
• Participates in supporting Discovery Parent Support/Alumni Groups.
• Maintains the confidential nature of patient and related activities.
• May be required to travel to other facilities to attend trainings from time to time.

This is a full-time position. For a virtual tour of the facility, please visit our website at discoverymood.com.

• Bachelor’s Degree or 10 years’ experience in behavioral healthcare required
• Masters Degree Preferred
• Two years experience in residential or hospital setting.
• Must have 2 years of management experience

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/