What are the responsibilities and job description for the Returns Associate II position at DISH?
Company Summary:
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Department Summary:
Key Responsbiltities:
This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.
Skills, Experience and Requirements:
Education and Experience:
Skills and Qualifications:
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This is not a comprehensive list of all duties that may be assigned to this position. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret documents and instructions; frequent identification of letters, numbers, and symbols in a technology environment. The employee must have the ability to use a keyboard and equipment typically found in a manufacturing/warehouse work setting. Individuals must have the ability to lift 45 lbs. and stand for long periods of time and the ability to operate a pallet jack loaded with receivers.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position works in/near moving mechanical parts and may be in a non-temperature-controlled work environment. The noise level in the work environment is usually moderate. Manufacturing/warehouse environment.
Reports to: Operations Supervisor
Benefits:
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
Salary Range: USD $13.23 / Hour
DISH, an EchoStar Company, has been reimagining the future of connectivity for more than 40 years. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products, and now we are building America’s First Smart Network™.
Today, our brands include EchoStar, Hughes, DISH TV, Sling TV, Boost Infinite, Boost Mobile, DISH Wireless, OnTech and GenMobile.
Our Manufacturing teams are the gatekeepers who ensure our groundbreaking products meet the standards of innovation and performance we pride ourselves on. From the engineers who design large-scale production systems and cutting-edge quality assurance tools to the hands-on associates who manage our massive inventory flow, they make up a diverse group of behind-the-scenes thinkers dedicated to the success of our organization.
Job Duties and Responsibilities:
The Returns Associate II is primarily responsible for maintaining set productivity standards throughout the work day including meeting predetermined goals for quality and productivity. This position requires a high level of cognitive decision making and regular use of numerous computer systems including internal and external communications.
Key Responsbiltities:
- Understand and apply cosmetic criteria for various remotes
- Identify and disposition different model numbers correctly
- Physically move product throughout the Returns floor as needed
- Palletize and remove empty boxes & foam containers from the Returns area
- Unload inbound boxes from trucks and/or pallets
- Sort plastic, cardboard, foam, and paper into different bins/conveyors for recycling or disposal
- Remove items from conveyors and sort based on pictures and/or training
- Build boxes for packing
- Use of electric or manual pallet jack
- Ensure that production and quality standards are met by verifying the tracking numbers and warranty information for products
- Ensure that LEAN/5S and safety standards are maintained
This list is not meant to be a comprehensive inventory of all duties and responsibilities assigned to this position and other duties may be assigned.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and Experience:
- High School Diploma or General Education Degree (GED) or equivalent combination of education and experience
- One year of previous experience using a computer
- Initial training and successful performance as a Returns Associate I or a lateral move from another department
- A minimum of 3 total certifications (1 at level II) OR a lateral move from another department
Skills and Qualifications:
- Ability to read and interpret documents such as safety rules, operations and maintenance instructions, and procedure manuals
- Must have strong written, verbal, and typing skills
- Sufficient visual acuity to detect abnormalities in the product
- Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- Ability to deal with problems involving a few concrete variables in standardized situations
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This is not a comprehensive list of all duties that may be assigned to this position. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; sit; use hands and fingers; and reach with hands and arms. Specific vision abilities required by this job include close vision, distance vision, ability to adjust focus, read and interpret documents and instructions; frequent identification of letters, numbers, and symbols in a technology environment. The employee must have the ability to use a keyboard and equipment typically found in a manufacturing/warehouse work setting. Individuals must have the ability to lift 45 lbs. and stand for long periods of time and the ability to operate a pallet jack loaded with receivers.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. This position works in/near moving mechanical parts and may be in a non-temperature-controlled work environment. The noise level in the work environment is usually moderate. Manufacturing/warehouse environment.
Reports to: Operations Supervisor
Benefits:
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits.
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location. Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
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