Revenue Management Analyst

Job Overview

The Resorts Revenue Management Team is seeking someone who is passionate about delivering quality results, has a positive attitude, strong technical skills, and a willingness to learn. The team leverages technology, data analytics, optimization, statistical and econometric modeling to explore opportunities, shape business decisions and drive business value. As a Revenue Management Analyst on the WDW Resorts Yield Team, you have the opportunity to manage a demand forecast and leverage different tools to optimize hotel rates and occupancy. After training, you will be responsible for a set of WDW Resorts from the RM side and partner with Forecasting, Pricing, Central Inventory Management, Resort Operations, DVC, and other teams to maximize hotel revenue. One of our goals is to continuously evaluate opportunities for revenue growth, so we encourage commitment to understanding the "why" behind business performance. Join us at the Revenue Management and Analytics team at Walt Disney Parks & Resorts.

Responsibilities

• The RM Analyst level is intended to be an entry level into Yield Management while the Analyst learns the tools and processes to be competent at the role and work independently from day to day supervision.
• Learn to manage the demand forecast and optimization through the hotel revenue management system for assigned resorts with the goal of maximizing overall hotel profitability and Guest experiences.
• With detailed direction from their leader, leverage data visualization techniques and communication skills to present complex analytical findings in clear business terms that facilitate acceptance and execution by business partners and senior executives.
• Develop and maintain partnerships with Resort General Managers, Pricing, Forecasting, Marketing, and Resorts line of business to develop strategies in line with the goals of Walt Disney Parks and Resorts.
• Begin to understand how the system manages dilution, displacement, upgrading and overbooking.
• Develop an understanding of the technical architecture, system integration, data flows and unique technical capabilities related to the various systems used by the Revenue Management team.

Basic Qualifications

• Ability to work in a team environment with a positive demeanor
• Self-Starter
• Experience with basic data visualization techniques
• Analytics experience with data management using SQL, Tableau, SAS, and/or Python
• Demonstrated strong organizational skills and time management with attention to detail
• Proficiency with Microsoft Office Suite
• Demonstrated ability to meet deadlines, handle multiple priorities, and perform job responsibilities accurately
• Demonstrated strong verbal and written communication skills
• Demonstrated problem solving skills
• Interest in Revenue Management

Preferred Qualifications

• Three to five years’ experience in applying advanced analytical techniques to solve business problems
• Understanding of revenue management concepts (i.e. dilution, displacement, etc.)
• Ability to interpret complex pricing models to inform forecast influence decisions at a granular level for assigned resorts
• Snowflake/D3, Lilo, TravelBox systems knowledge or experience
• WDW Resort Business knowledge or experience
• Knowledge of Walt Disney Parks & Resorts operations, business units, and product offerings

Required Education

• Bachelor’s Degree in Quantitative or Analytical field

Preferred Education

• Master’s Degree