What are the responsibilities and job description for the Budtender position at Dispensary?
The Budtender position will serve as an integral member of the daily operations team at retail dispensary locations. The employee in this role will serve as the face of our dispensary, interacting with customers, cashiering, assisting with retail inventory, displays, or working curbside. Retail Associates are friendly, compassionate cannabis professionals who guide customers through the process of understanding, selecting, and purchasing cannabis products, such as flowers, concentrates, edibles and topicals.
Essential Functions:
- Greet and acknowledge each customer as they enter and/or exit in a friendly, positive manner
- Serve as a point-of-contact for all customers.
- Assist with daily retail operations at the dispensary to ensure operations run smoothly and efficiently
- Cashier using Point of Sale systems and be proactive in assisting customers who are using devices to shop and compare.
- Sell cannabis products and merchandise through customer service techniques and professional selling skills, including sharing of product knowledge and up-selling.
- Provide an exceptional customer experience for both digital, curbside and physical customers by listening and responding to customer needs
- Perform sales support functions such as timely processing of new receipts, damages, testers, and returns to vendors
- Assist with product and order fulfillment as assigned
- Attend product training classes and seminars and other training as needed
- Regular, dependable attendance and punctuality are required
- Clean, professional appearance and hygiene are required
- Assist with store upkeep, including occasional light cleaning of surfaces and debris
- Other duties as assigned
Required Education, Skills, and Experience:
Education and Experience:
- A high school diploma, GED, or equivalent in experience is required
- Minimum 2 years customer service, retail, or sales experience required
- Must be at least 18 years of age or older, as required by licensing
- Prior experience as a budtender, brand ambassador, or similar role preferred
Knowledge, Skills, and Abilities:
- Knowledge of or interest in cannabis
- Strong teamwork and effective communication skills
- Must have strong customer service, and sales skills
- Reliability and trustworthiness
- Professional, presentable appearance and dress
- Basic business math, including counting change and products
- Ability to learn and use software and systems utilized by purple puddle growers.
- Extensive knowledge of or interest in cannabis including consumption methods, recreation, and medical marijuana laws, strains, and more
- Ability to work Weekdays, Weekends, Holidays
- Ability to work in a high-paced environment
Physical Demands:
- The employee is frequently required to use hands to type, handle, feel.
- The employee is regularly required to walk, sit, talk and hear.
- The employee is regularly required to stand, stoop, kneel, crouch, or reach.
- The employee must have the ability to occasionally safely lift and/or move a minimum of 30 lbs.
Schedule:
- Day shift, Nightshift, Weekends
Education:
- High school or equivalent (Preferred)
Experience:
- Customer service: 2 years (Preferred)
If you require alternative methods of application or screening, you must approach the Employer directly to request this as Indeed is not responsible for the employer's application process.
Job Type: Part-time/Floater
Pay: From $10.00 per hour
Job Type: Part-time
Pay: From $10.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 4 hour shift
- 8 hour shift
- Day shift
- Evening shift
Weekly day range:
- Every weekend
- Monday to Friday
- Weekends as needed
- Weekends only
Ability to commute/relocate:
- Duncan, OK: Reliably commute or planning to relocate before starting work (Required)
Experience:
- Customer service: 1 year (Preferred)
Work Location: In person