What are the responsibilities and job description for the Customer Tech Analyst position at Diverse Lynx?
Job Title: Customer Tech Analyst
Remote
Contract Position
Job summary:
The Technical Analyst will work directly with the Tech Developers and Business Team to implement and support technical solutions to meet organizational objectives. The Tech Analyst will assist the Product Team with prioritizing user requirements, overseeing system changes and researching new tools in alignment with industry trends. The position will develop, analyze and amend technical specifications for delivery to the development team. The Analyst will address and (working with the developers) solution any relevant problems or roadblocks and ensure high levels of performance and security. The position will report directly to the Technical Manager.
The candidate will need to be able to make progress in a fast-paced environment with little oversight.
Experience: 10 years
Top 3 Must Haves:
1. Utilities Experience
2. Technical Expertise on .NET/JAVA
3. SQL
Required Skills:
BS/BA in Comp Sci, Engineering or a related field and 7 years of related work experience.
Proven experience as an IT Systems, Product, or Business Analyst (or similar role).
Strong relationship management skills, with the ability to work on cross-functional teams.
Experience working in a solution delivery environment.
Excellent communication skills including the ability to explain technical details.
Excellent analytical skills with strong problem-solving aptitude.
Nice to have skills:
Prior Electric Utilities industry experience.
Prior experience with large complex enterprise systems.
Familiarity with programming languages like C#, Java, VB.
Knowledge of databases, system security and troubleshooting.
Experience in multiple project management methodologies (Agile, Waterfall, etc.)
Roles & Responsibilities:
Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.
Coordinate and assist the Development Team with application support (quarterly releases, defects, change management).
Work across cross-functional domains including Cloud, Infrastructure, and Security to ensure proper engagement of the development team when architecting, building, and supporting application architecture and integration.
Document the integration of multiple systems (new and legacy) while reconciling the needs of other cross-functional teams or product portfolios.
Communicate with stakeholders as needed to understand their functional requirements.
Define, develop, and review technical specifications.
Keep abreast of technology trends and developments.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Remote
Contract Position
Job summary:
The Technical Analyst will work directly with the Tech Developers and Business Team to implement and support technical solutions to meet organizational objectives. The Tech Analyst will assist the Product Team with prioritizing user requirements, overseeing system changes and researching new tools in alignment with industry trends. The position will develop, analyze and amend technical specifications for delivery to the development team. The Analyst will address and (working with the developers) solution any relevant problems or roadblocks and ensure high levels of performance and security. The position will report directly to the Technical Manager.
The candidate will need to be able to make progress in a fast-paced environment with little oversight.
Experience: 10 years
Top 3 Must Haves:
1. Utilities Experience
2. Technical Expertise on .NET/JAVA
3. SQL
Required Skills:
BS/BA in Comp Sci, Engineering or a related field and 7 years of related work experience.
Proven experience as an IT Systems, Product, or Business Analyst (or similar role).
Strong relationship management skills, with the ability to work on cross-functional teams.
Experience working in a solution delivery environment.
Excellent communication skills including the ability to explain technical details.
Excellent analytical skills with strong problem-solving aptitude.
Nice to have skills:
Prior Electric Utilities industry experience.
Prior experience with large complex enterprise systems.
Familiarity with programming languages like C#, Java, VB.
Knowledge of databases, system security and troubleshooting.
Experience in multiple project management methodologies (Agile, Waterfall, etc.)
Roles & Responsibilities:
Strong verbal/written communication & facilitation skills. Must be able to help business counterparts in finding optimal solutions and to communicate clearly with peers.
Coordinate and assist the Development Team with application support (quarterly releases, defects, change management).
Work across cross-functional domains including Cloud, Infrastructure, and Security to ensure proper engagement of the development team when architecting, building, and supporting application architecture and integration.
Document the integration of multiple systems (new and legacy) while reconciling the needs of other cross-functional teams or product portfolios.
Communicate with stakeholders as needed to understand their functional requirements.
Define, develop, and review technical specifications.
Keep abreast of technology trends and developments.
Diverse Lynx LLC is an Equal Employment Opportunity employer. All qualified applicants will receive due consideration for employment without any discrimination. All applicants will be evaluated solely on the basis of their ability, competence and their proven capability to perform the functions outlined in the corresponding role. We promote and support a diverse workforce across all levels in the company.
Salary : $0
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